i would be patient until they get the kinks worked out. there are several MP5 threads here that you can read through.
Convince me why I should or shouldn't get an mp5
Hi, I am starting a new business and want to specialize in dtg printing. So far, the mp5 by Anajet has been my favorite. I like the samples, the quality and everything I can get as a package deal when I purchase the equipment. But I want some personal feedback.
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hello everyone i purchased and mp5 anajet its cool but i dont know how to get the settings right can someonr help please....thanks
I would hold off for now. I thought I was alone but reading this forum makes me feel a little better. Didn't think anything could be a bigger POS than the Sprint but my MP5 is turning out to be just that. Haven't been able to keep ink flowing, getting new pumps sent, hopefully that works. Almost thru my second set of carts and not one decent print yet.
Wow. That does not sound reassuring. Hope things get better.
Why would you buy another Anajet if you had such a negative experience with the first? Just curious...
I was leasing an was able to get a trade in on my sprint. Plus the new generation showed a lot of promise. Things are getting better since that post. Thanks to this forum and several MP5 owners, I have learned ways to make the printer work more consistently. Also changed out some bad parts, which helped. Seems like since Anajet is so overwhelmed with service calls we all have to be our own tech support. Good luck with whatever choise you make.
I read lots of bad stuff bout the MP5. I bought a used Anajet FP-125 and have been mostly happy so far. Still dealing with the "learning curve"
The MP5 has a steep learning curve. You have to coddle it like a baby to get it to print decent shirts consistently. And I say consistently very liberally. I spent probably 60+ the first three months just trying to get the thing to work.
I've reached a point where I can get it to print well pretty regularly. But there are still issues. For instance printing solid colors on dark shirts never looks good. I have to throw out ink carts when they get down to 30 percent otherwise air gets in the lines. I have to flush the system with cleaning fluid every month or two to keep it running smoothly. All adds up to a lot of thrown out ink. The instruction manual contradicts a lot of what the techs tell you, which only adds to the learning curve. I've also had trouble getting techs to respond. They ask you to email pictures to look at and don't both ever looking at them or replying. They say they'll return your calls and don't. Its a real pain.
I've reached a point where I can get it to print well pretty regularly. But there are still issues. For instance printing solid colors on dark shirts never looks good. I have to throw out ink carts when they get down to 30 percent otherwise air gets in the lines. I have to flush the system with cleaning fluid every month or two to keep it running smoothly. All adds up to a lot of thrown out ink. The instruction manual contradicts a lot of what the techs tell you, which only adds to the learning curve. I've also had trouble getting techs to respond. They ask you to email pictures to look at and don't both ever looking at them or replying. They say they'll return your calls and don't. Its a real pain.
The MP5 has a steep learning curve. You have to coddle it like a baby to get it to print decent shirts consistently. And I say consistently very liberally. I spent probably 60+ the first three months just trying to get the thing to work.
I've reached a point where I can get it to print well pretty regularly. But there are still issues. For instance printing solid colors on dark shirts never looks good. I have to throw out ink carts when they get down to 30 percent otherwise air gets in the lines. I have to flush the system with cleaning fluid every month or two to keep it running smoothly. All adds up to a lot of thrown out ink. The instruction manual contradicts a lot of what the techs tell you, which only adds to the learning curve. I've also had trouble getting techs to respond. They ask you to email pictures to look at and don't both ever looking at them or replying. They say they'll return your calls and don't. Its a real pain.
AMEN BROTHER!!! go buy a brother or any other printer you will thank us later!!! Just do a search and you will see all the common problems we are all having and anajet has no solutions for them. I do have been told they will call me back and never do. I do have been asked to email pictures and never get a response back. They also try to blame everything on humidity levels!!!
haha! the humidity blame game goes all the way back to their first printer! "how's your humidity, what does the nozzle check look like, soak your print head for xx minutes, etc." that was one of my main complaints when i would have an issue. obviously they are trying to weed out some simple solutions, but the humidity one got old really fast!They also try to blame everything on humidity levels!!!
my question is do you have any estimate as to how much $$$ you are wasting in ink to keep it running. i've seen some people do head cleans after every 10 shirts or so, others more or less. throwing away 30% of your ink is INEXCUSABLE not matter what the problems is! so you get quicker prints, when it works, but how much extra ink are you spending to save a little time? for me, i'd rather take 2-3 minutes per shirt if they look great and don't cause me to have to do repeated head cleans as opposed to wasting a ton of ink and getting my shirt in 15 seconds.
I completely agree with you about tech support never bothering to look at the images you send or reply to the emails you send. Not sure why they even have an email address for tech support...unless you like sending things out into a void. Our printer has been dead for over a month, we had a visit from a tech who was unable to get the printer into a working state (he was great - smart guy and incredibly nice! - but you can't fix something that wasn't designed properly. Anyway, Anajet has yet to contact us. They would very much like us to cut our losses and go away. Our sales guy, Karl, has offered very little service after the sale. To get him to follow through with what he says is like pulling teeth. I hear their lawsuits are stacking upon them pretty quickly though. Guess we will just join in with that and take our business elsewhere.
Back to the first post on this thread, just realize your samples were from MP10's and the printers they bring to trade shows are MP10's. I kind of lost that aspect of things when I was at the show watching the machines print. Had I been more aware I may have gone with the 10 from the start. I asked about the 10, but the sales rep said I would not need the 10 initialy and could always upgrade later. So 6 months later I am now using a 10. I would love for the 5 to perform as it should, or as its sold. I think they still have a ways to go on the 5, they say a fix is coming soon. But now that statement is going on 4-6 weeks, so we will send if it gets resolved.
There is a thread under DTG from someone who went to a trade show with a file to print out and he thought the Flexijet was the best followed closely by the Belquette. Brother makes the case for being the ONLY purpose-built fabric printer and is supported by a multi-billion dollar corporation who like all Japanese companies won't release a piece of equipment until it is tested to "perfection." Frankly from what I've learned from a Anajet owner, the left hand doesn't know what the right hand is doing. Their support is dubious as best although they are trying to double their support team. Why are you so sold on Anajet? I am currently writing a book on starting a t-shirt business and am amazed how fast people are to commit themselves to a $20-30k debt without researching the heck out of it.
Shane
I have an MP5 and a MP10
The 10 I take on the road and do events while printing right in front of the customer
The 5 stays in the home town business handling the web site and business accounts
I love them both and if you would like to chat sometime give me a call 813-727-0230
If I do not answer leave me a message I am in Califonia right now at the LA Conty Fair and I will call you back
Sue
I have an MP5 and a MP10
The 10 I take on the road and do events while printing right in front of the customer
The 5 stays in the home town business handling the web site and business accounts
I love them both and if you would like to chat sometime give me a call 813-727-0230
If I do not answer leave me a message I am in Califonia right now at the LA Conty Fair and I will call you back
Sue
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