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Discussion Starter · #1 ·
I Had a rush order done completely wrong, the printing was mediocre, the shirts shown initially were not what I received, and the colors were off as well. On top of this, they want to charge me to reprint, the shirts when it was NOT my error. I want my money back, and I have already asked for it. What should be the next step say they do not want to refund for their error.

Your thoughts?
 

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Discussion Starter · #6 ·
UPDATE: the company I worked with replaced one set of the shirts that were done incorrectly. As I observed further, I noticed they printed the neck tag and it shows through the shirt. As a business owner I cannot sell that, so I asked for them to reprint them as it's unsalable. I hope they do this, if not should I go to small claims or what would be the next step?
 
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