Having a weird problem with some, just some, client files and I cannot find the pattern to solve the issue.
Some of their DCS files come through with the black channel not printing. No matter what we do, change the color, the file name, channel name or the file format, nothing works.
I am thinking there is a conflict with the RIP but I can't figure out what it is. anybody seen this before? we have a printer for vellum and acetate, problem happens on both.
Some of their DCS files come through with the black channel not printing. No matter what we do, change the color, the file name, channel name or the file format, nothing works.
I am thinking there is a conflict with the RIP but I can't figure out what it is. anybody seen this before? we have a printer for vellum and acetate, problem happens on both.