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Discussion Starter · #1 · (Edited)
Trying to update my CE5000-50 from v5.90 to v6.40 to fix the always syncing issues in Cut Master 3. Getting GP-GL Error1 on the cutter when trying to update. I've tried switching the connect back to HP-GL and back again to GP-GL, completed a factory reset, and even downloaded the firmware again.

Searched every forum possible, can't seem to find a fix. Reached out to Graphtec support two days ago and no response.

Windows 10
Cut Master 3 v2.2.1252
 

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Hi...I am having same problem. Did you fully erase the last older program? If not, they tend to overlap and create problems. Make sure the old filmware is GONE, then try the new update. Hope that helps! I know I will have to get the tech to do mine...a firm computer etc....:)
 
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