You may need to purchase a set of Cleaning Cartridges. They have a special cleaning solution that does not damage the epson piezo printhead. www.inksupply.com has them along with dozens of other places.
DO NOT use windex as a cleaning solution. Some people use to to clean the felt pads and such on Epson printers, but it contains ammonia and can damage the printhead if you inject it directly through the ink path.
Most of the cleaning solutions are Glycerine based and are designed to re-hydrate any dried ink. You may also have an air bubble in the printhead itself which can stop a color from working.
Don't do more than 3 cleaning cycles in a row on any Epson printer. It can cause serious problems. Try printing a picture that contains all colors in between cleaning cycles. If you are doing the NOZZLE CHECK in the Epson print queue and not getting any of the cyan jets to fire, you may have a dead print head as well.
DO NOT use windex as a cleaning solution. Some people use to to clean the felt pads and such on Epson printers, but it contains ammonia and can damage the printhead if you inject it directly through the ink path.
Most of the cleaning solutions are Glycerine based and are designed to re-hydrate any dried ink. You may also have an air bubble in the printhead itself which can stop a color from working.
Don't do more than 3 cleaning cycles in a row on any Epson printer. It can cause serious problems. Try printing a picture that contains all colors in between cleaning cycles. If you are doing the NOZZLE CHECK in the Epson print queue and not getting any of the cyan jets to fire, you may have a dead print head as well.