There are many possibilities to troubleshoot including your profile, how you have your color management set up in Corel, etc, etc. The very first thing to check is to make sure you are using RGB black not CMYK. If you are using CMYK you will get a muted black. If you are using RGB you need to contact your ink vendor and make sure your profile is set up correctly and all your color management options in Corel are set correctly.