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Beginning of Print is Blurry/doubling

6509 Views 19 Replies 6 Participants Last post by  ASID Clothing
Hello! I have just finally set up my new Epson f2000 surecolor machine.

I am having a problem with printing already sadly. My print is blurry/doubling for the first 10-15% of it but then the rest of it is crisp. However, if I instead start in the middle of the platen or bottom of the platen with the print, there is no doubling and the image is 100% fine.

I have tried head cleaning and head alignments and nothing has work. Does anyone have any other suggestions? I would greatly appreciate it. Thanks!
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i have attached two pictures showing one print from regular position on shirt and another print at the bottom

thanks

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any suggestions?? would greatly appreciate it. feel free to pm me as well to help. thanks!
i have attached two pictures showing one print from regular position on shirt and another print at the bottom

thanks
Was it printing like this for the engineer during the installation?
Was it printing like this for the engineer during the installation?
I installed everything myself. I did talk to one of the members here on t shirt forums for a long time and just could not figure it out.

For now I am flipping the shirt and image upside down as I can print the image that way. Seems I must wait until Monday to talk to epson tech.

Also, I am pretty sure I did everything correct as installation was extremely simple. It seems there must be a problem with whatever helps move the platen back and forth. I even sometimes receive an error that is not in epsons user manual it seems.
I installed everything myself. I did talk to one of the members here on t shirt forums for a long time and just could not figure it out.

For now I am flipping the shirt and image upside down as I can print the image that way. Seems I must wait until Monday to talk to epson tech.

Also, I am pretty sure I did everything correct as installation was extremely simple. It seems there must be a problem with whatever helps move the platen back and forth. I even sometimes receive an error that is not in epsons user manual it seems.
Oh I see, if you don't mind me asking why did you not have an engineer install the printer. I am not suggesting you have done it wrong, just curious as to why you had to do it yourself.
Oh I see, if you don't mind me asking why did you not have an engineer install the printer. I am not suggesting you have done it wrong, just curious as to why you had to do it yourself.
I did not call to schedule the training and installation with who I purchased from and I needed to get work done during the weekend, and having used another dtg machine and reading the forums, I pretty much figured it would have been no problem especially it being very easy to use.
I had a similar issue and at least for me traced it down to my usb cable. The printer is about 20 feet away from my computer and I was using a 25 foot cable. I guess that is too long a gap for back and forth info. It was not a cheap cable. Ended up using a cat 5 cable and connecting it to the network. I have not had a stutter since.
I had a similar issue and at least for me traced it down to my usb cable. The printer is about 20 feet away from my computer and I was using a 25 foot cable. I guess that is too long a gap for back and forth info. It was not a cheap cable. Ended up using a cat 5 cable and connecting it to the network. I have not had a stutter since.

hmmm should i replace the usb cable then? could it be that simple?

could you send me the link of the exact cable that you bought? if this fixes the issue.. i would be extremely happy. I to am using a pretty long cable so maybe that is the problem.

Before when you used the cable, was it only at the beginning of the image as well?

Thanks for the help!
It happened different spots of the print. What you might try is saving the output file to a flash drive and then printing straight from that. At least it will tell you if it is the cable. Are you only using garment creator or another rip?
Print to file, put it on a USB stick and print it from the stick on the F2000
Print it 3-4 times from the stick to see if the problem occurs still and if it occurs in the same place.

If its OK from the stick, you most likely have a problem with the connection, USB cable (try TCP/IP)

If the problem occurs from the USB stick, but each print is different you have a machine issue, call Epson as you need an engineer.

If its consistent from the stick and still an issue it could be software or the printer, the best way to determine which of these it is, would be have someone else print the image. You could send the file to your dealer and ask them to print it.
I will PM you with my e-mail and if you want you can send me the image and I will check the file for you.

Best regards

-David
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To Bryan: Okay I will run the test today! I am still awaiting RIP from All American. I hope this week it comes. Garment Creator is not the best in my opinion... on my Mac it prevents me from importing files sometimes and the editing is just annoying to me. Too much time and work. : )

To Peter: Very high dpi. I use photoshop to make sure art is high. Also, notice if I print at bottom of shirt it is perfect. Currently I flip my shirt upside down and flip the file upside down and print in other direction to avoid errors.

To Dave: I will try the usb today for sure and will check your PM. I also have another problem where if I print a black shirt, the printer will not print the second pass. It says Platen Error I believe (not platen height error, it is a different platen error). and the description reads abnormal object may be blocking the path or something like that, and forces me to cancel the print job. I have flipped the shirt and image upside down to prevent this from happening as well
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Perhaps platen drive damaged or something mechanical wrong due to shipping ? Error indicates platen not moving as commanded. Platen lock not installed on arrival ? Platen is shipped in near ejected position and lock installed in left side. :D

Sent from my SCH-I605 using T-Shirt Forums
. I also have another problem where if I print a black shirt, the printer will not print the second pass. It says Platen Error I believe (not platen height error, it is a different platen error). and the description reads abnormal object may be blocking the path or something like that, and forces me to cancel the print job. I have flipped the shirt and image upside down to prevent this from happening as well
Depending how much white ink you are puting down, I have seen the material pucker just enough to trigger the sensor. I now thread my dark shirts on the platen so only the print side is on top.
Depending how much white ink you are puting down, I have seen the material pucker just enough to trigger the sensor. I now thread my dark shirts on the platen so only the print side is on top.
It is not triggering the sensor for platen height though, it is triggering a sensor the the platens path. It is a completely different error and I have not seen anything online about it. Usually platen height allows user to adjust it.

The error I am receiving forces me to delete my current print and makes me lose the shirt.
Just wanted to update everyone.

Epson tech arrived today and managed to fix the printer in about a couple of minutes!

The belt that controls the bed moving back and forth was a little loose. He tightened it and now images are 100% crisp, and no platen error while printing black shirts.

Hope this will help all the other epson users on the forum if they for some weird reason experience what I have with blurry images and error while printing two passes!
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Just wanted to update everyone.

Epson tech arrived today and managed to fix the printer in about a couple of minutes!

The belt that controls the bed moving back and forth was a little loose. He tightened it and now images are 100% crisp, and no platen error while printing black shirts.

Hope this will help all the other epson users on the forum if they for some weird reason experience what I have with blurry images and error while printing two passes!
Thank you so much for providing us all with this info and it will help in the future.
We may see more of this type of error in the future as the machines age. Or shipped with the platen lock not taped in place and falls out in transit allowing the bed to slide during shipment.
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