I will try to help here
Ok there is a ton of info on this forum covering pretreatment. One thread that I think might help is this one http://www.t-shirtforums.com/direct-garment-dtg-inkjet-printing/t52278.html, it goes into pretty good detail of pretreatment, so hopefully this will help some.
As far as the white ink layer, it sounds like you need to print at a higher density. There should be a section on either your advanced printer settings when going to print that you can adjust to either medium or a higher dpi. There are also settings in the rip program which you can adjust for a higher dpi on your layers too. The section should be called something like ink and printer configuration in your rip program. Sorry I have a HM1 so use a different rip program, but they all should have the same basic settings. Let me know if this helps.
As far as the white ink layer, it sounds like you need to print at a higher density. There should be a section on either your advanced printer settings when going to print that you can adjust to either medium or a higher dpi. There are also settings in the rip program which you can adjust for a higher dpi on your layers too. The section should be called something like ink and printer configuration in your rip program. Sorry I have a HM1 so use a different rip program, but they all should have the same basic settings. Let me know if this helps.