Hi all,
we're a small DTG online shop based in Hamburg, Germany that's just starting out. But so far we're having issues with our Azon TexPro2 DTG printer. I've tried searching for posts about this printer, but there are just a few. It's basically a modified Epson 4880.
After some trouble with the white color clogging up the pipes, we've got it to work. The white layer by itself looks great. The color layer by itself also looks great.
Combining them on a dark t-shirt results in a weird effect where the color layer starts at the right position on top of the platen, but as it _prints_ further down, the offset increases and the white layer bleeds from the top side.
I've put an emphasis on prints, because if i print some text on top of the platen, and some other text on the bottom, the effect is not present. In that case the printer 'scrolls' down the platen to the right position.
You can see some test prints
here.
I've tried cleaning the round encoder, but no difference. Feed / choke settings in PowerRIP all 0 for now. Bidirectional print.
Contacted the manufacturer, but after a few emails they've stopped being helpful and want us to ship them the whole printer to Croatia for diagnostics and repairs. Which is not an option.
Any ideas/advices how to solve this?
