I would be very concerned if they cannot answer a simple question. And only a 90 day warranty????
My experience in life is that a good company doesn't sell crap products. That's why I'm asking if anyone has direct experience with this brand of press. I always believed that US Cutter is a good company BUT if they are selling heat presses with 90 day warranties and are only familiar with the product as to what's on the spec sheet.... they I have to think perhaps they're not so great a company anymore... I dunno... It would still cost ~$1300+ for this press, but is considerably less than 10K... but who can afford to throw 1K down the drain? Certainly not me. The old adage that money isn't everything is most often far from being true...They are a good company.