We have an HM-1 which has been in service a little over a year. We recently switched to the new bright inks. This caused many issues at first during the middle of a shirt run. We addressed those issues but have now run into another problem. We started to get bad nozzle checks. We keep our machine very clean, as a technician noted when he came for repairs. We have replaced the print head three times since changing to the new bright inks. It seems it is always the Cyan ink. It begins by banding and no amount of head cleanings, ink charges or nozzle checks can resolve. We thought we had the problems resolved when the tech was here and began making shirts again. After two weeks of intense shirt making, to make up for being down for two weeks, we find the same Cyan ink issues. We cannot get a good nozzle check no matter what we try. All the other colors are perfect but the Cyan....not so much.
I have to say our vendor for this machine is being more responsive. They are sending yet another print head out. While this may get us up and running I am curious to know if anyone else out there is having Bright Cyan problems. Surely we can't be the only person having issues. Anyone???? Really, anyone????
I have to say our vendor for this machine is being more responsive. They are sending yet another print head out. While this may get us up and running I am curious to know if anyone else out there is having Bright Cyan problems. Surely we can't be the only person having issues. Anyone???? Really, anyone????