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Anajet Sprint Platen Table not stopping

2916 Views 18 Replies 8 Participants Last post by  pen554
My Sprint just started doing something strange. When I push the button to print or make the platen automatically go back in, it goes in fine but it will not stop at the end. It makes this awful constant clicking noise and I have to shut my machine off and reset all over again. The platen comes out and prints fine if I push it in manually but the auto in feature just doesn't know when to stop. Anyone ever hear of this and know what to do about it? Just when I thought I had things working good!
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Your encoder strip may be dirty. Use a lint free wipe with 50% water and 50% isopropyl alcohol. Pinch between fringe and thumb and run it back and forth till clean.

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I did try that, and cleaned the back of the head as well. I did it again for good measure. This is not part of the head, it is the motor that drives the platen. Any other ideas?
Try cleaning the little black protrusions the stick out of the side befor the motor. It doesn't know where to stop because it can't see the eye spot.
Try cleaning the little black protrusions the stick out of the side befor the motor. It doesn't know where to stop because it can't see the eye spot.
I used Shaklee Basic H on mine and it solved the problem.
I tried just a dish soap mixed up and it didn't work. Can those little sensors go bad? Or maybe the wiring?
I re-read your original post. It doesn't stop at the end of the print. I read it wrong as it was going in and didn't stop. Let me think about this or contact Anthony DTGPRINTERPARTS.
Well it prints just fine, as long as I manually push the platen tray in. It only acts up when I push the button to pull the tray in or if I let the printing session pull it in. It jams up when it gets all the way in. It does sound like maybe the sensors or the wiring to the sensors, I wonder where I can get those little things from? Anybody know that?
Hey Janice, see my email sent to you. I think it will help out. I think your sensor maybe defunct. I would clean it/them with alcohol and never dishsoap. Water on wires is never good and/or soap makes things sticky
mine is doing this as well. @ jbdivers Was your problem solved?
No, I never did do get this fixed but I was planning on waiting until I really needed to tear it apart to try and fix it. I believe it is the sensor in the back. There are more than one of them and the wiring I traced up to the board that are on top in the back of the machine which is underneath that silver tray to protect them. I hope this helps you. It should not be a big deal but I didn't want to tear it apart until I really needed to since it works without it. Hey, is this Pete?
Oh man, Hi Janice! yeah. so the tray started "going home", when you push start, but would not stop, so I would hit cancel (after making a huge racket) and then start again, the shirt would print. It finally stopped "finding" home, so I couldn't print at all. I was persistent and finished my order. I did clean the sensors with alcohol and that seemed to help the printer find home, but not the stop position. I think I will call Anajet about the sensors. I'd like to have them on hand when the sensors quit all together.
-Peter

No, I never did do get this fixed but I was planning on waiting until I really needed to tear it apart to try and fix it. I believe it is the sensor in the back. There are more than one of them and the wiring I traced up to the board that are on top in the back of the machine which is underneath that silver tray to protect them. I hope this helps you. It should not be a big deal but I didn't want to tear it apart until I really needed to since it works without it. Hey, is this Pete?
resetting the service count seems to be working, in as far as, the printer finds home after placing the plate there. So place the plate all the way back first, then hit the green button. Anajet is un willing, it seems to me, to even check on a new sensor pricing. They don't seem to care that the plate has a problem stopping when it gets to the back of the machine.
I asked one of the International techs about this and he said that you dont necessarily need to replace it. You'd just need to clean or adjust it.
I understand, it sounds like you are trying to stop it once you have already pushed the print button. I was just not using the print button until I had already pushed the tray in. Somehow it knows when the tray is in all the way but not when to stop going in. Seems strange but if you manually push the tray in, it will print just fine. I just got used to remembering to push the tray in before pushing the print button. Are you printing many shirts?
Mine has problem similar to yours but mine stops short of going all the way in.

Stops about 1/4 to 1/2 inch to short sometimes. Which would make it not align with the second pass If I did not manually push it in.

Every now and then it will bring it all the way in with out manually pushing it in.

Wasn't able to figure out So I left it alone. Tried all the cleaning sensors etc.

It has been getting the job done regardless. It's just when I press the print button I need to make sure it is pushed up against the bumpers and I get no over passing alignment issues
The other thing I found is, I push the tray all the way in, send the artwork to the printer, wait for the head to stop moving and then push the print button. Working good now.
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