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Discussion Starter · #1 ·
ok so what i have run into is that it seems like everyone is just undercutting each other here in town. I had some one that came to me and asked about 20 shirts one color on the front and one color on the back. I said 8 bucks a shirt. I then found out that another shop in town is going to do it for 6 bucks a shirt. they wanted to use a black gildan 2000 shirt with pink ink. i figured i would have to undercoat in white and then apply the pink so with time and printing coast i thought 8 bucks was a great deal...and i wasnt even goning to charge a step up fee or nothing...

can someone chime in and let me know what they would do this job for? where i may be going wrong and so forth....also what is a good profit per shirt?
 

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Discussion Starter · #3 ·
There is so much capacity out there and so many desperate people, prices have been driven down.....

yeah that is what i am seeing. i forgot to mention that the shop that is going to print the shirts has a 36 shirt minimum but they are going to do anyways? that is crazy. why have a minimum if you will do less? just to ask you where would you be on printing this kind of job? what kind of price would you have quoted?
 

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You need to understand your overhead and then make sure you mark up your jobs with a high enough markup that will allow you to achieve a high enough gross margin to ensure you a viable profit.

Then you work hard to find customers that you can sell your work at those margins. If you have no sales training read a few sales books and try and incorporate some salesmanship when dealing with customers. This might allow you to better show the benefits for them when dealing with you.

In these types of situations when talking price with the customer try and shift the conversation to the total price in these situation, instead of just a per shirt dollar amount. If you are talking about the benefits of dealing with your company and the service you will offer it is better to justify only a $40 difference in their overall $160 "investment' then arguing about $2.00 per shirt.

You must realize that you need to work towards building your business with the required gross profit margins and not waste your time creating work and expense for yourself that would be unprofitable. The competitor that was $6.00 may have lower overheard and achieving his required GM, or maybe he just doesn't understand his GM and expenses and is slowly running himself out of business. Either way, it really can't be your focus. Your focus must be on building sales where you need to be.

Also by understanding your overhead and required margins, you will be prepared to know exact how low you can discount if is important to consider matching a price. Don't do it if the numbers don't justify it.

Lastly, I know how frustrating ans disheartening it can be to be excited about thinking you have a sale only to have a competitor low ball and steal it away. As hard as it is, try and remove your emotions from your decision making process. It is business and you need to know your numbers and make your decisions using logic not emotions. Getting in the habit of doing so will make it much less frustrating for you as you move forward (and more profitable).

Good luck
 

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Discussion Starter · #5 ·
You need to understand your overhead and then make sure you mark up your jobs with a high enough markup that will allow you to achieve a high enough gross margin to ensure you a viable profit.

Then you work hard to find customers that you can sell your work at those margins. If you have no sales training read a few sales books and try and incorporate some salesmanship when dealing with customers. This might allow you to better show the benefits for them when dealing with you.

In these types of situations when talking price with the customer try and shift the conversation to the total price in these situation, instead of just a per shirt dollar amount. If you are talking about the benefits of dealing with your company and the service you will offer it is better to justify only a $40 difference in their overall $160 "investment' then arguing about $2.00 per shirt.

You must realize that you need to work towards building your business with the required gross profit margins and not waste your time creating work and expense for yourself that would be unprofitable. The competitor that was $6.00 may have lower overheard and achieving his required GM, or maybe he just doesn't understand his GM and expenses and is slowly running himself out of business. Either way, it really can't be your focus. Your focus must be on building sales where you need to be.

Also by understanding your overhead and required margins, you will be prepared to know exact how low you can discount if is important to consider matching a price. Don't do it if the numbers don't justify it.

Lastly, I know how frustrating ans disheartening it can be to be excited about thinking you have a sale only to have a competitor low ball and steal it away. As hard as it is, try and remove your emotions from your decision making process. It is business and you need to know your numbers and make your decisions using logic not emotions. Getting in the habit of doing so will make it much less frustrating for you as you move forward (and more profitable).

Good luck

thanks for the reply. yeah i do understand where i have to price to make a profit and you are right i can not go below this point. I am luck that my over head is low but i want to make it worth my while to print a job a s well. i guess i just have to find that balance. i have moved on from this situation and am trying not to look back at it...lol...i was just wondering if from a overall look where my price sits...i mean i called around town and i seem to be in the middle but just looking for input! thanks
 

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Louie2010 has it right...

Also think about giving a discount to place your logo on the sleeve of each tee. That way you get to advertise on each garment and the customer gets a discount! That's a win-win for all.

We give clients FREE folding, bag & sealing to put our logo on their apparel.
Just make transfer sheets (100's) in both black and white to go on every color garment.

We get lots of business this way. I hope this helps.
 

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Discussion Starter · #9 ·
thanks for everyone that has commented, i just wanted to make sure i was not pricing too high and i think i am in the right range as far as price. i will continue to stand firm in my prices and continue to offer quality work...i will have to look into the whole placing my name on the garments cause i think that is a great tool as well! thanks for all the input and listening to what i am sure you have heard a million times over...lol
 

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There are more facets to the business besides pricing. Not everyone will go to lowest bidder. Ppl will only do so much and look for so long before they give in to somebody. Having excellent customer service and letting someone trust you will go a long way.
I myself have decided to raise my prices. Whats the point in doing a bunch of work if it can only get you so far? Especially if you don have tons of employees or an automatic press. you cant compete with those prices so dont wear yourself out trying. I am finding out all of this now after 6 months of being in the biz.
 

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I always let the other guy take the unprofitable jobs. I take the profitable ones. $8 is a good price, $6 is a price for over 100 shirts, maybe even more.
 

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There are two ways to price products/services...cost based (usually lower more competitive prices) and value based (higher and delivers an "experience")

The best example I can give for this is hotels: Motel 6 VS. The Ritz Carlton. Both companies do very good catering to different people in the same business.

There are going to be customers that will be looking for both. Like another thread pointed out, not everyone is looking for the lowest price.

Make sure your customers know what they are getting for the higher price.....ie customer service, faster delivery, quality or maybe throw in something extra.

Best of luck.
 

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Hey don't worry I have a couple of people around here that would low ball a job and may barely break even. Also remember customers will always tell you that so and so's price is lower than what you offer trying to get a deal. Only time I will low ball a price is if its for charity or a good cause that will allow me to also get free advertisement.
 

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Discussion Starter · #14 ·
yeah i think i am at a good point and i feel any cheaper and i would not enjoy it so for now i will just allow the others to low ball and take pennies on each job and have the headache if something goes wrong...thanks to every one that had some input on this...
 

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Not knowing the other shops capabilities that quoted $6.00 per it is hard to say if they made money, broken even or lost money.

Most of the time when we are faced with these types of pricing realities the first thing we do is compare their price to ours. The next thing we do is try to rationalize that they will be out of business soon because there is no way we could do it for that price and make money so it stands to reason they cannot either.

The one thing that normally gets over looked is production rate of the other shop. You may look at a job like that and figure it will take you about an hour from start to finish. A well oiled automatic shop would spend less than 10 minutes total on a job like that. Actual printing time would be around 5 minutes. If they had enough of these size jobs to fill a day they could easily make around $2400 a day after paying for the shirts off jobs like that. If the owner then had to spend $1900 of that each day to pay expenses such as employees, money back into the company and things he could still walk away with $125,000 a year salary. I am not saying this is the case here but this type of thing is possible and is done every day all over the country.
 

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Did you ask if the other shop has any set up fees, artwork fees, or charge extra for plus sizes. Anytime someone local calls and needs a price quote and I hear "I can get it cheaper at so-in-so's" I always point out our price is what the customer will pay and the price will include 4 different layouts to choose from. Sometimes it isn't about trying to compete it is about pointing out you will offer more with no hidden fees. 8 times out of ten the same people will call me back saying the other company was charging artwork, set up and more for the plus sizes. They always say thanks and feel like the other guy is being sneaky with all the additional fees. Which they aren't set up, art, and charging more for plus sizes is pretty common. See if that sales strategy will work for you.
 

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Discussion Starter · #20 ·
Did you ask if the other shop has any set up fees, artwork fees, or charge extra for plus sizes. Anytime someone local calls and needs a price quote and I hear "I can get it cheaper at so-in-so's" I always point out our price is what the customer will pay and the price will include 4 different layouts to choose from. Sometimes it isn't about trying to compete it is about pointing out you will offer more with no hidden fees. 8 times out of ten the same people will call me back saying the other company was charging artwork, set up and more for the plus sizes. They always say thanks and feel like the other guy is being sneaky with all the additional fees. Which they aren't set up, art, and charging more for plus sizes is pretty common. See if that sales strategy will work for you.

yeah i think i will try that next time...
 
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