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texjet plus error, what is the cause of this?

 
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Old October 10th, 2018 Oct 10, 2018 12:34:02 PM -   #1 (permalink)
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Default texjet plus error, what is the cause of this?

i have recently aquired a texjet plus 2012 model. now when i switch it on from the mains it boots up and i get 2 errors first. error is table move print position. what is causing this? second error (when i push the platen all the way to the back) i get an 0003 error no enc pulses, what is the cause of these issues and is there a way these errors can be fixed?

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Old October 10th, 2018 Oct 10, 2018 10:53:23 PM -   #2 (permalink)
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Default Re: texjet plus error, what is the cause of this?

Hello Shazz,

table moving to printing position is just an information of the boot sequence, not an error.

0003 is and it refers that the table cannot move properly. Something is blocking its movement. We strongly recommend to contact a local reseller to check it. You can PM us with the country of your residence and we will provide all the contact details.
 






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