T-Shirt Forums

T-Shirt Forums (https://www.t-shirtforums.com/)
-   TexJet (https://www.t-shirtforums.com/texjet/)
-   -   texjet 4800 loosing random white channels (https://www.t-shirtforums.com/texjet/t865743.html)

3rd Dimension August 3rd, 2018 07:54 AM

texjet 4800 loosing random white channels
 
Hello all I have a texjet 4800 from polyprint
and I have a strange problem.
after a couple of white prints the machine looses at random white channels (one or two) most of the times it looses one
not the same it happens at random (5& 6 or 5 & 8 channel)
I changed all dampers and pump I did 3 powers cleanings
I printed 5 tshirts and a white channel is missing again.

the printhead has 3000 prints.

Please your Help!

deepdark October 25th, 2018 08:17 AM

Re: texjet 4800 loosing random white channels
 
Hello,
I had the same problem. I think it is because of the data cables. Sometimes old, deflected or damaged cables loose contact and the head does not fire from all of the nozzles. If you lose all the nozzles in one single channel it may be because of this. Other reason may be dampers but you said you changed them.

3rd Dimension October 25th, 2018 09:19 AM

Re: texjet 4800 loosing random white channels
 
tried that also. I have concluded that it has to do with the printhead and white ink.
These print heads cannot handle white.
The curse of DTG and white ink.!!

Polyprint October 28th, 2018 11:11 PM

Re: texjet 4800 loosing random white channels
 
Hello 3rd Dimension,

please specify if you loose the entire channels or some nozzles per channel.
Also during cleanings, does nozzles come back or the behavior of the white channels is random also there?
Finally check the channel tubes. Do you see bubbles of air inside them?

3rd Dimension October 28th, 2018 11:45 PM

Re: texjet 4800 loosing random white channels
 
after 4-5 prints of a white under base of a size 20x30 cm one or two channels are missing at random. not the same every time. new dampers new print head and clean tubes but a very bad machine...

Polyprint October 29th, 2018 12:39 AM

Re: texjet 4800 loosing random white channels
 
Hello 3rd Dimension,

we are sorry you face issues but to be able to help you have to answer the questions in the previous post.

1.please specify if you loose the entire channels or some nozzles per channel.
2.Also during cleanings, does nozzles come back or the behavior of the white channels is random also there?
3.Finally check the channel tubes. Do you see bubbles of air inside them?

3rd Dimension October 29th, 2018 06:54 AM

Re: texjet 4800 loosing random white channels
 
no bubbles new dampers cleanings ok and while printing some of the whites disappear. changed the print head, again new dampers and again the same problem.
it time for Epson...

Polyprint October 29th, 2018 07:01 AM

Re: texjet 4800 loosing random white channels
 
I am sorry to hear that, but despite that this is a very old model, this shouldn't happen. We suspect that either the head is touching during printing, as a result of bad height sensors position, or the ink you use is not compatible with the DX5 head its using.

Last bat not least it can be a result of bad cartridge. You can swap them position to check.

3rd Dimension October 29th, 2018 07:09 AM

Re: texjet 4800 loosing random white channels
 
The very old model is not an excuse. the very new print head is not an issue about the old model.
the printhead is not touching the tshirt of course. and I forgot to mention 4 new cartridges to the white channels also replaced. ( a lot of money wasted trying to find the problem)
any more excuses?

Polyprint October 29th, 2018 07:17 AM

Re: texjet 4800 loosing random white channels
 
3rd Dimension,

we understand your frustration but this is what we actually wrote. That it should work. Since its hard to understand the problem from distance as last solution we have to advise you to contact one of your local distributors. We can pm you the contact details, if you inform us the country of your residence.

3rd Dimension October 29th, 2018 07:30 AM

Re: texjet 4800 loosing random white channels
 
no need my friend I concluded that there is no point to continue to struggle with a such poorly made machine that is not made for production. it was a bad choice at first place.
No more money spent in experiments. as for your service the constant excuse that this is a veeeeeery old model explains all the problems for you. you never make mistakes and nothing is the machines fault.

shirtexplorer November 7th, 2018 08:50 AM

Re: texjet 4800 loosing random white channels
 
I have a similar problem with my Texjet Plus Advanced. I have replaced the complete ink supply and printhead. The printer prints perfectly again on light and dark Shirts.

Today I noticed that after the second dark T-shirt the white channels are not working properly anymore.
After a power cleaning, they go back and the white is perfect again.

Polyprint November 7th, 2018 11:12 PM

Re: texjet 4800 loosing random white channels
 
Hello Sir,

is this happening on every white channel?

if yes then please try to print as you do on dark shirts, but with table way lower than normal and without applying precoating to the shirt. Make a few printings and do nozzle test after each one. if its ok then the head touches the garment and height sensors should be repositioned.


If it happens on a specific white channel, try swapping white cartridges and do a powerful cleaning.

shirtexplorer November 7th, 2018 11:21 PM

Re: texjet 4800 loosing random white channels
 
Quote:

Originally Posted by Polyprint (Post 4407949)
Hello Sir,

is this happening on every white channel?

if yes then please try to print as you do on dark shirts, but with table way lower than normal and without applying precoating to the shirt. Make a few printings and do nozzle test after each one. if its ok then the head touches the garment and height sensors should be repositioned.


If it happens on a specific white channel, try swapping white cartridges and do a powerful cleaning.

Hello,


thanks for your feedbeack.
I'm working with the printer right now. We tried it again, and we printed several graphics one after the other on a T-shirt.
After the 4-5 graphics this will be worse.
Then we immediately printed a nozzle test, all white channels are almost gone. After the power cleaning all channels are immediately back.
As I said, the complete ink supply is new plus printhead including fresh ink.

3rd Dimension November 7th, 2018 11:24 PM

Re: texjet 4800 loosing random white channels
 
My friend the problem is the machine. nothing else. it is not designed for production. the same happens to me. but for me the excuse is that the model is old. let them say whats the problem for you....

Polyprint November 7th, 2018 11:27 PM

Re: texjet 4800 loosing random white channels
 
Hello 3rd Dimension,

we are sorry for your troubles but if you check our messages you will read that what we typed was " despite the machine is old, it should work."

We are still willing to help you and send a technician to check your printer. Please pm the country of your residence to inform your closest distributor.

shirtexplorer November 7th, 2018 11:29 PM

Re: texjet 4800 loosing random white channels
 
Quote:

Originally Posted by Polyprint (Post 4407963)
Hello 3rd Dimension,

we are sorry for your troubles but if you check our messages you will read that what we typed was " despite the machine is old, it should work."

We are still willing to help you and send a technician to check your printer. Please pm the country of your residence to inform your closest distributor.


:rolleyes: Any tips for me?

3rd Dimension November 7th, 2018 11:35 PM

Re: texjet 4800 loosing random white channels
 
sell it and buy something else. sorry but there is no other way.

Polyprint November 8th, 2018 04:08 AM

Re: texjet 4800 loosing random white channels
 
Hello Shirt Explorer,

it looks like ink starvation. can you please specify f you have changed any part yet?

shirtexplorer November 8th, 2018 04:31 AM

Re: texjet 4800 loosing random white channels
 
Quote:

Originally Posted by Polyprint (Post 4407981)
Hello Shirt Explorer,

it looks like ink starvation. can you please specify f you have changed any part yet?


We have exactly the same problem as in this thread:

https://www.t-shirtforums.com/texjet/t319897.html

But we've swapped the ink tanks, assembly, and printhead before. Everything is brand new including ink. After the third T-shirt printing, the white disappears.

Polyprint November 8th, 2018 11:05 PM

Re: texjet 4800 loosing random white channels
 
What do you mean ink assemble you mean the ink system? Tubes and dampers?

Do the channels disappear completely or most of them but still have nozzles?

shirtexplorer November 8th, 2018 11:24 PM

Re: texjet 4800 loosing random white channels
 
Quote:

Originally Posted by Polyprint (Post 4408157)
What do you mean ink assemble you mean the ink system? Tubes and dampers?

Do the channels disappear completely or most of them but still have nozzles?


Yes i have changed the complete InkSystem with:
Tanks and the Ink System Assy including the dampers and Tubes. (Spare part 151586)



The white Channel disappear completely. After the Power Cleaning the channels come back. I lost a lot of ink.:(

Polyprint November 8th, 2018 11:30 PM

Re: texjet 4800 loosing random white channels
 
Hello Shirtexplorer,

we need some technician to take a look at it. Loosing channels completely during printing means that the ink is not supplied properly, but you have changed the parts that can affect this.

Was this the issue you had in the beginning and changed all these parts?

PS what inks are you using?

shirtexplorer November 8th, 2018 11:35 PM

Re: texjet 4800 loosing random white channels
 
Quote:

Originally Posted by Polyprint (Post 4408161)
Hello Shirtexplorer,

we need some technician to take a look at it. Loosing channels completely during printing means that the ink is not supplied properly, but you have changed the parts that can affect this.

Was this the issue you had in the beginning and changed all these parts?

PS what inks are you using?


The reason was dried white channels including tanks and a dried printhead.
We have already changed the printhead and the ink supply this year in January. Cost 1600

In August we had the same problem, but I had no desire to invest 1600 again. That's why I ordered the parts myself from the Epson dealer and your dealer Schulze. We only print with Polyprint inks.

I am extremely pissed because I put only money in the machine and earn nothing with it.

Polyprint November 9th, 2018 12:17 AM

Re: texjet 4800 loosing random white channels
 
Hello Sir,

We can understand your frustration but we strongly recommend for a trained technician to check the printer. As the required parts was replaced recently we have to check if they are assembled properly and if one of them is not working as intended. We will Pm you the contact details of the Germany distributors.

3rd Dimension November 9th, 2018 04:14 AM

Re: texjet 4800 loosing random white channels
 
and here we go again... it has to be the users fault not the machine. the guy changed all the print system of the printer everything!!! and you tell him to send over technician to pay you again?
Your machines are very poorly made my friend. the inks especially the white are not designed for this type of print heads. cleaning and more cleaning again and money down the drain. WE pay for this not you and of course it is some how our fault.

shirtexplorer November 9th, 2018 07:51 AM

Re: texjet 4800 loosing random white channels
 
Quote:

Originally Posted by Polyprint (Post 4408165)
Hello Sir,

We can understand your frustration but we strongly recommend for a trained technician to check the printer. As the required parts was replaced recently we have to check if they are assembled properly and if one of them is not working as intended. We will Pm you the contact details of the Germany distributors.


Thanks, i know all distributors in GER. I will check the hardware next week, and the last way is bring the machine to berlin. i should open a office in berlin, so i spend not so much time with travelling.
But in fact i have read a lot of threads in this texjet forum, but there are a lot with the same problem. Is it possible that this is a general ink problem? A specially the white?

Polyprint November 12th, 2018 04:22 AM

Re: texjet 4800 loosing random white channels
 
As this is an end user forum, it's mostly to find a solution when you have an issue. it doesn't represent the general situation. Polyprint is using the Dupont white ink, a major company in the filed.

shirtexplorer January 28th, 2019 09:40 AM

Re: texjet 4800 loosing random white channels
 
Update: :D

After I have completely disassembled the machine again and finally exchanged the capping station, the machine runs perfectly. It was finally at the capping station which no longer perfectly sealed on the printhead. Now is pressure on the white ink tanks. By the way, cheap capping stations are available here


All times are GMT -8. The time now is 12:16 AM.

vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
Copyright 2004-2014 T-ShirtForums.com. All rights reserved.