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[TEXJET] Error 1601 / printer init Error 0020

 
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Old June 21st, 2016 Jun 21, 2016 9:33:25 PM -   #1 (permalink)
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Default Error 1601 / printer init Error 0020

I have got a 3 years old TexJet plus, after some testing I got Error 1601 (call service Center)
and on Load Distplay Printer Init Error 0020
do anyone know how to solve this problem
 
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Old June 22nd, 2016 Jun 22, 2016 11:25:21 PM -   #2 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Hi Manfred,

If the message at the top panel is 'load paper correctly' then you just need to open the printer in diagnostic mode (press and hold the Up button and Power On) and after that just change the PPR SZE CHCK setting to OFF (from the printer settings menu at the top panel). After that, restart in normal mode and you should be fine.
If the message was 'load paper' then, a simple printer restart will do it.

K.
 
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Old June 22nd, 2016 Jun 22, 2016 11:27:28 PM -   #3 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Hi Manfred,

If the message at the top panel is 'load paper correctly' then you just need to open the printer in diagnostic mode (press and hold the Up button and Power On) and after that just change the PPR SZE CHCK setting to OFF (from the printer settings menu at the top panel). After that, restart in normal mode and you should be fine.
If the message was 'load paper' then, a simple printer restart will do it.

K.
 
 
Old January 31st, 2018 Jan 31, 2018 9:38:47 AM -   #4 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Hi, I´m having the same problem, but can not enter the diagnostic mode. What could be causing this?, no platen inside the printer.
 
Old January 31st, 2018 Jan 31, 2018 10:37:28 PM -   #5 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Hi,

What do you mean "you cannot enter diagnostic mode"? Are you following the steps described above? If the printer is one the very first models produced, then there is a chance that the diagnostic mode is triggered manually. What is the printer's serial number (pm me if you prefer).

K.
 
Old March 29th, 2018 Mar 29, 2018 3:37:58 AM -   #6 (permalink)
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Default Re: Error 1601 / printer init Error 0020

I have the same issue. In my case, texjet plus doesn't recognize de maintenance ink tank and display the same Error 1601 and Init error 0020. I have tried with new ink tanks whit the same result.
 
Old March 29th, 2018 Mar 29, 2018 3:49:06 AM -   #7 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Hi.

As previously stated, go into diagnostic mode (press and hold the Up button and Power On) and check the message on the top display. If it still says 'replace the maintenance tank' and you claim that you have already tried a new tank, then probably either the chip sensor or its harness cable are damaged and need replacement. But, there is a chance that you won't see a tank related message and instead see a cartridge message. In this case, you have to replace the respective cartridge (or just reset it).

K.
 
Old March 29th, 2018 Mar 29, 2018 3:57:01 AM -   #8 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Quote:
Originally Posted by kostaspolyprint
Hi.

As previously stated, go into diagnostic mode (press and hold the Up button and Power On) and check the message on the top display. If it still says 'replace the maintenance tank' and you claim that you have already tried a new tank, then probably either the chip sensor or its harness cable are damaged and need replacement. But, there is a chance that you won't see a tank related message and instead see a cartridge message. In this case, you have to replace the respective cartridge (or just reset it).

K.
Thanks for the reply. In the diagnostic mode
the message is replace the maintenance tank. In Spain who are now the service center? M2M?
 
Old March 29th, 2018 Mar 29, 2018 4:24:25 AM -   #9 (permalink)
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Default Re: Error 1601 / printer init Error 0020

Hi again, there are 4 dealers in Spain in total (depending on the region): Madrid, Valencia, Barcelona, Seville. M2M is for Madrid. I can pm you the rest of them.

K.
 
Old March 29th, 2018 Mar 29, 2018 4:27:54 AM -   #10 (permalink)
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Default Re: Error 1601 / printer init Error 0020

I cannot send you a pm as it seems. Here is the info:

EZEDICHI (Valencia)
M2M (Madrid)
DISTRIGRAF (Barcelona)
SERVIPRINTER (Seville)

K.
 






This is a discussion about Error 1601 / printer init Error 0020 that was posted in the TexJet section of the forums.

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