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TextJext 4880 suddenly stopped printing

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Old October 4th, 2013 Oct 4, 2013 8:53:56 AM -   #1 (permalink)
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Default TextJext 4880 suddenly stopped printing


I was printing a t-shirt on my textjet as usual and all of a sudden the printer just stopped. Display screen on the printer turned off. The green button is off too and does not react to pressing. Interestingly enough, lights on the printer are on. Tried restarting and it didn't help. Have anyone encountered anything like that. Would appreciate any ideas. Thanks.
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Old October 6th, 2013 Oct 6, 2013 4:01:01 PM -   #2 (permalink)
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Default Re: TextJext 4880 suddenly stopped printing

What lights, specifically are on? Try unplugging the printer. Be sure the printer button is in the off position. Wait a couple of minutes and then plug back in. Be sure the printer button is in the off position before plugging back in.
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Old November 15th, 2013 Nov 15, 2013 1:09:19 AM -   #3 (permalink)
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Default Re: TextJext 4880 suddenly stopped printing

Hi Aleks,

the problem could be more complicated. Can you give us more info on that? Or better yet, please contact your distributor's technical support to help you even faster.
Is the printer initializing ok after the power on? can you see the table moving to the home position and after that the top display turning on? Does it ever go "ready"? if not, is there any error message on the screen?

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