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white ink issues with veloci jet DTG printer

 
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Old June 15th, 2016 Jun 15, 2016 10:58:21 AM -   #1 (permalink)
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Default white ink issues with veloci jet DTG printer

Please help... new at printing shirts
We bought a Veloci Jet DTG printer about a month ago. We have printing on light color shirts down pat but the issues is with the dark color shirts and printing the white ink.

During the underlay of white ink (on a full front image) the machine stops about half way through the image (I'm thinking the cartridges ran out of ink but when we looked they were full). Is there a setting to up the image size??

Called Equipment Zone and they were no help at all!!! They said we would have to reset the machine between every shirt. So if we did 100 shirts we would have to do this 100 times?!?

Any suggestions would be appreciated. TIA
 






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