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Spreadshirt print quality is poor

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Old August 8th, 2008 Aug 8, 2008 9:30:31 AM -   #1 (permalink)
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Default Spreadshirt print quality is poor

I'm very disappointed with my sample shirts and will be switching to PrintMojo and silk screening for the best quality prints. There is NO WAY I can offer shirts like this to customers.


Terrible cutting


Crease


This is not orange


Color is way off (should be orange (body) and red (brain)) and terrible cutting


This is not yellow-orange

Last edited by acmefactory; August 8th, 2008 at 06:16 PM..
 
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Old August 8th, 2008 Aug 8, 2008 9:40:14 AM -   #2 (permalink)
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Default Re: Spreadshirt print quality is poor

There are a multitude of reasons why your graphic may not have come out right in your order.

I don't think it's fair to say spreadshirts print quality is poor without stating all the other factors that might have come into play (at least in regards to the color issues)

Are those *all* vector flex printed designs? Some look like they could be DTG. With DTG, you'll need to work to get the colors right and make sure what you see in your screen fits into the CMYK gamut of the machines they print on.

The creases in the prints should definitely not be there, but mistakes do happen. Just send them back (as a customer would do). I don't think every t-shirt printed by spreadshirt has a crease in it, otherwise, they wouldn't still be in business.

When you're doing one off prints, it's possible that you'll get a one off mistake.
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Old August 8th, 2008 Aug 8, 2008 9:47:03 AM -   #3 (permalink)
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Default Re: Spreadshirt print quality is poor

I've seen too many mistakes at the SS forums to consider sticking with them for a serious clothing business. All designs were marked Digital Transfer Overlay.
 
 
Old August 8th, 2008 Aug 8, 2008 10:44:07 AM -   #4 (permalink)
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Default Re: Spreadshirt print quality is poor

Quote:
All designs were marked Digital Transfer Overlay.
So those were digital heat transfers? I wasn't sure they were still doing digital transfer overlay. I thought thy just did DTG now.

Maybe they haven't done the full conversion yet to DTG. I would say that the digital transfer overlay process isn't the best quality for a t-shirt line, but if they were printed on a DTG, the quality should be much better.
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Old August 8th, 2008 Aug 8, 2008 11:32:05 AM -   #5 (permalink)
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Default Re: Spreadshirt print quality is poor

Hi, Acmefactory and Rodney,

Rodney, we haven't fully converted to DTG (we call it Digital Direct). We are in the process. Yes, we agree it is the better technology now.

Acmefactory, I've asked our customer service team to contact you so we can show you the better techniques. I hope that you notice on our forums as well that though we have had challenges lately, we are known for our very high quality standards.

Thanks,
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Old August 8th, 2008 Aug 8, 2008 2:21:31 PM -   #6 (permalink)
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Default Re: Spreadshirt print quality is poor

I'm in contact with SS CS to work it out. Hopefully I can see some dramatic results. Thanks for noticing Jeggers.
 
Old August 8th, 2008 Aug 8, 2008 5:06:11 PM -   #7 (permalink)
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Default Re: Spreadshirt print quality is poor

Quote:
Originally Posted by acmefactory
I'm in contact with SS CS to work it out. Hopefully I can see some dramatic results. Thanks for noticing Jeggers.
Good to hear. Hopefully you guys will able to get it sorted out with DTG prints Let us know how it turns out.
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Old August 9th, 2008 Aug 9, 2008 1:37:06 PM -   #8 (permalink)
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Default Re: Spreadshirt print quality is poor

Hi, acmefactory,

Thanks for working with us on this.

Best regards,
Jana
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Old August 9th, 2008 Aug 9, 2008 8:33:07 PM -   #9 (permalink)
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Default Re: Spreadshirt print quality is poor

It never ceases to amaze me that a forum is held in such high regard that the CEO of a multi million dollar corporation monitors and posts on it.

The second I saw the first entry of the post, I just immediately scrolled down to see what spreadshirts' reply would be. There was no doubt in my mind that they were already on it.
 
Old August 10th, 2008 Aug 10, 2008 11:50:09 AM -   #10 (permalink)
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Default Re: Spreadshirt print quality is poor

I am amazed too. *rendered speechless*
 
Old August 10th, 2008 Aug 10, 2008 1:23:46 PM -   #11 (permalink)
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Default Re: Spreadshirt print quality is poor

Hi, splathead and tshirt0mania,

Rodney does an incredible job with this forum. The people here are focused on running good businesses and improving the state industry. We want to provide support as we can.

Best regards,
Jana
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Old August 10th, 2008 Aug 10, 2008 7:47:21 PM -   #12 (permalink)
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Default Re: Spreadshirt print quality is poor

Take note, this is how a professional manages his or her business. Don't ignore the complaints, work with your customers and thats how you build a business. People are going to want to see what the end result will be. When the problem gets resolved more people will use his service because he stands behind his company and his products.
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Old August 11th, 2008 Aug 11, 2008 6:54:02 PM -   #13 (permalink)
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Default Re: Spreadshirt print quality is poor

I will be sending back some bibs I received today. They look awful. The Banana Car is not the right color and the cutting again is very bad. The Robot Monkey Groove bib also has very bad cutting and the blue color is bleeding onto other elements.

Seriously. Does anyone look at these products before they are shipped????

 
Old August 11th, 2008 Aug 11, 2008 7:27:44 PM -   #14 (permalink)
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Default Re: Spreadshirt print quality is poor

What do you mean by "bad cutting"?
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Old August 11th, 2008 Aug 11, 2008 7:28:46 PM -   #15 (permalink)
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Default Re: Spreadshirt print quality is poor

Quote:
Originally Posted by Rodney
What do you mean by "bad cutting"?
The areas around the monkey's headphone and the cord. All that blue area is not supposed to be there. Here's the image:

 






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