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Problems with Spreadshirt

 
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Old August 3rd, 2006 Aug 3, 2006 12:22:54 PM -   #1 (permalink)
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Default Problems with Spreadshirt

Hi, this is a first post and I'm looking for a bit of guidance. I recently set up a Spreadshirt shop and upgraded to premium to have more control over the shop design.
Unfortunately, I seem to be experiencing tech problems already. The design I set up using their header and footer options worked for a couple of days but suddenly it went hooey. From what I can tell, extra content (multiple backslashes) are being added randomly to the html files so code, links, etc. don't work. It appears to be happening at their server level.
I'm not looking for a technical solution here (unless someone has had the identical problem) but what I'm wondering is what others have experienced working with Spreadshirt. I haven't been able to get much help from them.
1. Is their support as poor as what I've experienced? I called and was told the shopsite specialist was out until next Monday and that I should call back then. What if my store were established? I'd miss a weekend's sales at a minimum. Doesn't sound very customer service oriented to me.
2. How's the quality, how do their products compare with the other providers?
Any insights would be greatly appreciated.
Thanks!
Ron
 
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Old August 3rd, 2006 Aug 3, 2006 12:34:41 PM -   #2 (permalink)
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Default Re: Problems with Spreadshirt

Hi Ron, the products I've gotten from spreadshirt have been good quality.

I customized the header and footer in my shop and didn't have any problems, but I have had slow responses when trying to get support from them. That was a while back though when they first launched in the US.
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Old August 3rd, 2006 Aug 3, 2006 2:03:24 PM -   #3 (permalink)
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Default Re: Problems with Spreadshirt

Before I decided to do my own shirts, I was setting up to use Spreadshirt and customized my Spreadshop with no problem. As far as support, you're probably better off emailing them. I got responses that way. They also have a pretty active community on theor forums. I'd try there.
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Old August 6th, 2006 Aug 6, 2006 12:56:05 PM -   #4 (permalink)
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Default Re: Problems with Spreadshirt

It's been hit and miss for us with spreadshirt. Initially, they were a little slow to respond to design uploads, questions, etc. It's been much better lately, although I just got two shirts from my shop and they both have quality issues, which obviously happens, but was disappointing to see.
 
Old August 17th, 2006 Aug 17, 2006 1:20:13 PM -   #5 (permalink)
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Default Re: Problems with Spreadshirt

I just got a shirt from my spreadshirt shop and the quality is great. Nice fast shipping too.
 
Old August 17th, 2006 Aug 17, 2006 2:05:31 PM -   #6 (permalink)
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Default Re: Problems with Spreadshirt

Is it easy or hard to customise your shop in Spreadshirt?
 
Old August 17th, 2006 Aug 17, 2006 2:19:21 PM -   #7 (permalink)
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Default Re: Problems with Spreadshirt

Quote:
Is it easy or hard to customise your shop in Spreadshirt?
Depends on your level of HTML knowledge.
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Old August 18th, 2006 Aug 18, 2006 1:58:07 AM -   #8 (permalink)
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Default Re: Problems with Spreadshirt

I'll have to teach myself more about HTML then. Thanks Rodney.
 






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