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[SPREADSHIRT] Help a seriously pissed spreadshirt user

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Old December 15th, 2014 Dec 15, 2014 11:25:13 AM -   #1 (permalink)
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Thumbs down Help a seriously pissed spreadshirt user

Wanted to place this design on my shirt:
http://i1073.photobucket.com/albums/...ps06d4f52f.jpg

However, when I uploaded it to spreadshirt, it gave me that awkward black square background, that looked terrible.

So I made the design fade to transparent to remove the square, like this:
http://i1073.photobucket.com/albums/...psd6287668.png

Got the preview looking like this:
http://i1073.photobucket.com/albums/...pseb8a29e3.png

Perfect, beautiful.

Then it showed up like this:
http://i1073.photobucket.com/albums/...psc6f4aead.jpg

Are you F#cking kidding me???? Tell me there was some mistake made, because the shirt I ordered seriously didn't look like that in the preview.
 
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Old December 15th, 2014 Dec 15, 2014 11:30:01 AM -   #2 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

Is it impossible to post images here? Good grief....
 
Old December 15th, 2014 Dec 15, 2014 11:56:03 AM -   #3 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

You haven't knocked the black out, just faded it to semi transparent so their rip has tried to put white under those pixels.

Unfortunately the fault is in the artwork, would have been nice for them to catch it before it was printed but I would imagine a large company such as Spreadshirts systems are mainly automated.
 
 
Old December 15th, 2014 Dec 15, 2014 12:09:46 PM -   #4 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

Quote:
Originally Posted by Jinxter
You haven't knocked the black out, just faded it to semi transparent so their rip has tried to put white under those pixels.

Unfortunately the fault is in the artwork, would have been nice for them to catch it before it was printed but I would imagine a large company such as Spreadshirts systems are mainly automated.
On the preview it looked perfect. Why would it put white under the transparent pixels? That makes no sense...
 
Old December 15th, 2014 Dec 15, 2014 12:28:20 PM -   #5 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

Quote:
Originally Posted by Nick98
Why would it put white under the transparent pixels? That makes no sense...

It doesn't put white under transparent pixels but the majority of you background isn't fully transparent so the rip 'sees' something there.
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Old December 17th, 2014 Dec 17, 2014 11:58:22 AM -   #6 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

Is that DTG
 
Old December 17th, 2014 Dec 17, 2014 4:25:11 PM -   #7 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

That has happened to me a few times especially since I'm new to DTG. I did the same mistake with and image where the background comes through the front. It might be the image resolution is a little off or it didn't completely blend in.
 
Old December 17th, 2014 Dec 17, 2014 7:37:10 PM -   #8 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

I know what happened to This, if you blended the background then there's white pixels still left and that's what printed.
 
Old February 10th, 2015 Feb 10, 2015 8:25:26 PM -   #9 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

Damn I would be real pissed too. I would have gone with screen printing.
 
Old February 11th, 2015 Feb 11, 2015 6:10:16 AM -   #10 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

It's the DTG printer and or the RIP used to print it. Many RIP's have a hard time dealing with gradients that go into transparency. There are tricks that the printer operator should've used to create the correct output. However when dealing with a large fulfillment company like SS you are not going to get the attention to detail as you would with a local shop. A good RIP should've just knocked the black background out of the original image and printed it using the garment color in its place.
 
Old February 11th, 2015 Feb 11, 2015 7:02:36 PM -   #11 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

The problem is you don't know how DTG works and therefore you didn't know how to make an image which looks good when printed with DTG. When they print an image using DTG on a non-white shirt, they print a layer of pure white first in order to cover up the color of the shirt so that it doesn't show through the image. Then they print the image over the white ink. The problem with your image is that you left a bunch of faint pixels all over the background, which then were printed in white ink on the t-shirt. What you need to do is (1) Use PNG file format, (2) get the highest resolution image you can, then (3) turn off the anti-aliasing and erase the entire background stuff. Completely erase all those hazy pixels around the planet and letters. You can have anti-aliasing inside the image but not on the borders of the image or outside the image. This way you avoid having any faint pixels being printed as solid white on a dark shirt.
 
Old February 12th, 2015 Feb 12, 2015 4:40:49 AM -   #12 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

This is somewhat true however a good RIP should be able to knock out the black background very simply. I can guarantee that if I print the image from the original file it will look exactly how the OP intended! Send me the artwork with the black background and I will post up my results. [email protected]
 
Old July 6th, 2015 Jul 6, 2015 1:15:23 PM -   #13 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

It seems to be a mix of issues with your art and rip/operator. A responsible operator would have stopped the run once that image was outputted.

Just because you see something in the preview/proof image doesn't mean that is exactly what it will look like once a dtg prints it.

Live and learn. We've all been there.
 
Old July 6th, 2015 Jul 6, 2015 7:05:39 PM -   #14 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

Quote:
Originally Posted by Dekay317
It's the DTG printer and or the RIP used to print it. Many RIP's have a hard time dealing with gradients that go into transparency. There are tricks that the printer operator should've used to create the correct output. However when dealing with a large fulfillment company like SS you are not going to get the attention to detail as you would with a local shop. A good RIP should've just knocked the black background out of the original image and printed it using the garment color in its place.
Any time you give art to a fulfillment company, they will use as is. It is up to you to send good art. They cannot start guessing what you "really meant" with your art or clean up and fix bad art. My goodness can you imagine?
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Old August 17th, 2015 Aug 17, 2015 9:48:47 AM -   #15 (permalink)
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Default Re: Help a seriously pissed spreadshirt user

I agree with everyone above, DTG printing on darks means putting down a white underbased layer wherever the machine detects pixel information. Any semi-transparency will then have white underneath it giving it that messy look you received. We DO NOT allow semi-transparency (also known as anti-aliasing) when printing. We run two actions that we have developed in Photoshop that either make those pixels solid or remove them completely. Either way your art would have looked different. As suggested above I would have merged the transparent portions with a black background then magic wand selected the solid back and deleted it. The blue would then print into black and hopefully blend with the black garment visually a little better.

Digital mockups are not to be trusted because they are digital representations not guarantees. They can be helpful for placement and size but NOT for color or quality. I am interested to see how Dekay317's print came out for you.
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