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Search: Posts Made By: Don-ColDesi
Forum: DTG Brand August 20th, 2013
Replies: 65
Views: 23,370
Posted By Don-ColDesi
Re: DTG M2 Printing Issues

When we sent our tech in to diagnose the issue it was due to lower quality garments with heavy fibrulation - the small fibers were building up on the printhead and eventually causing a pinhead sized...
Forum: DTG Brand July 23rd, 2013
Replies: 65
Views: 23,370
Posted By Don-ColDesi
Re: DTG M2 Printing Issues

Jay,

Still see that there is no open ticket for support on your M2 - and didn't hear anything back from you. What sort of issues are you experiencing? We can't help you if we don't hear from you.
Forum: DTG Brand July 22nd, 2013
Replies: 65
Views: 23,370
Posted By Don-ColDesi
Re: DTG M2 Printing Issues

Hi Jay,

It doesn't look like we have heard anything from you since November. I just checked our support system and November 5 is the last entry. Have you placed a call to support or entered or...
Forum: DTG Brand October 17th, 2012
Replies: 65
Views: 23,370
Posted By Don-ColDesi
Re: DTG M2 Printing Issues

Thanks for the update Jay. And thanks for your service!
Forum: DTG Brand October 12th, 2012
Replies: 65
Views: 23,370
Posted By Don-ColDesi
Re: DTG M2 Printing Issues

I would suggest making sure that the wiper blade, spit tank cover, capping station and edges of the print head are clean. If the droplets are large (3-4 mm or bigger) then the droplets may be coming...
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