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Search: Posts Made By: Resolute DTG
Forum: Resolute DTG 2 Weeks Ago
Replies: 10
Views: 1,771
Posted By Resolute DTG
Re: R-jet 4 start up sequence

I am guessing you have not had any training, DTG is not something you can self teach unless you have a lot of time and are prepared to waste shirts.

If the printer has an error code it will need...
Forum: Resolute DTG 2 Weeks Ago
Replies: 10
Views: 1,771
Posted By Resolute DTG
Re: R-jet 4 start up sequence

Load the shirt box.

The printer is asking you for media and it cannot initialise until you load the box.

Regards

Colin
Forum: Resolute DTG June 29th, 2020
Replies: 2
Views: 191
Posted By Resolute DTG
Re: Owners manual for R Jet 5

Hi,

Shimstar is correct, it should be on your rip dongle.

The cost of the F187000 is not controlled by Resolute, as a reseller we have to send back the old head in order to replace our stock...
Forum: Resolute DTG June 14th, 2020
Replies: 1
Views: 90
Posted By Resolute DTG
Re: Rjet 5 not printing colours

Hi,

Sorry to hear this. It sounds like you have popped the main board, if you purchased it through Resolute you can call the office for support. If you purchased it elsewhere we have a telephone...
Forum: Resolute DTG June 14th, 2020
Replies: 4
Views: 157
Posted By Resolute DTG
Re: Aged pre treatment and pigment inks

I did, the white ink should be sold in a light safe bottle, but it still needs turning on a regular basis. The CMYK should not be in direct sunlight And not stored above 20c.

Regards

Colin
Forum: Resolute DTG June 12th, 2020
Replies: 4
Views: 157
Posted By Resolute DTG
Re: Aged pre treatment and pigment inks

The white ink should be turned weekly, if you don’t do this the components will split and do not go back correctly no matter what you do. The CMYK and PT will be fine until past the expiry dates.
...
Forum: Resolute DTG May 9th, 2020
Replies: 7
Views: 219
Posted By Resolute DTG
Re: Printer settings

Have you tried my suggestion in reply to your PM of resetting the defaults found in the back of the manual.

The 10001 error means the end of the print went past the printable area, could be a...
Forum: Resolute DTG May 8th, 2020
Replies: 7
Views: 219
Posted By Resolute DTG
Re: Printer settings

Hi,

Do you have the pdf manual, it is normally on the RIP dongle.

Regards

Colin
Forum: Resolute DTG April 14th, 2020
Replies: 2
Views: 91
Posted By Resolute DTG
Re: R-Jet5 white ink circulation connectors wims

Hi Andy,

The image shows either end is missing, this normally happens when the pipes are removed incorrectly.

We do sell them, I am not sure what the stock levels are like but if you call the...
Forum: Resolute DTG February 16th, 2020
Replies: 2
Views: 133
Posted By Resolute DTG
Re: T shirt colour bleed onto white ink

Any chance of a picture, it could be a number of things but without seeing it difficult to pin down.

Colin
Forum: Resolute DTG February 16th, 2020
Replies: 1
Views: 125
Posted By Resolute DTG
Re: White ink smearing

Hi,

The head is to close to the shirt, check the box shirt plate is not bowed towards the centre. Also from memory you have a platen gap setting in printer properties in the rip queue for each...
Forum: Resolute DTG February 12th, 2020
Replies: 1
Views: 162
Posted By Resolute DTG
Re: Choosing the right ink set configuration in Texjet Rip Software for Resolute Ink Premium

Hi Tony,

To the best of my knowledge the DuPont profile is best one to use. When you say the print is to dark do you mean in comparison to a previous print of the same artwork?

Have you printed...
Forum: Resolute DTG January 27th, 2020
Replies: 7
Views: 1,123
Posted By Resolute DTG
Re: Kodak DTG ink

Hi,

I am not sure the particle size will help you in anyway. What I can say is, Resolute Premium, the version made by Resolute in the U.K. is filtered down to .5 micron which is finer than most...
Forum: Resolute DTG January 24th, 2020
Replies: 7
Views: 1,123
Posted By Resolute DTG
Re: Kodak DTG ink

Great looking print, have you checked the vibrancy on hoodies or sweats?

Colin
Forum: Resolute DTG January 8th, 2020
Replies: 4
Views: 243
Posted By Resolute DTG
Re: heavy head clean not clearig white ink lines?

Hi,

Great news about your printhead. Could you please PM your contact phone number to me.

Regards

Colin
Forum: Resolute DTG January 5th, 2020
Replies: 4
Views: 243
Posted By Resolute DTG
Re: heavy head clean not clearig white ink lines?

Hi Shimon,

Apologies as in my last reply autocorrect changed your name and I didn’t notice.

White lines will rarely fully clear on this type of printer. The ink bays, lines and dampers are all...
Forum: Resolute DTG January 3rd, 2020
Replies: 3
Views: 150
Posted By Resolute DTG
Re: Shaken and not stirred

Hi,

You should turn the white carts over and back 50 times at the start of each day before printing. Shaking them vigorously will gas the ink up and cause printing problems.

The colours should...
Forum: Resolute DTG January 3rd, 2020
Replies: 3
Views: 151
Posted By Resolute DTG
Re: RIP sofrware Queues and Optimal graphics

Shimonoseki has found this setting and confirmed it was not setup correctly.

I believe you have a different model of printer so assume you are referring to the different queues.

Any graphics...
Forum: Resolute DTG January 1st, 2020
Replies: 4
Views: 190
Posted By Resolute DTG
Re: Pretreatment timing

Hi,

We used to sell the RTP brand which are very good. For reasons beyond our control the price to import shot through the roof making them close to £4.50 a shirt which is not commercially viable...
Forum: Resolute DTG January 1st, 2020
Replies: 4
Views: 212
Posted By Resolute DTG
Re: 100% Nozzle check then print decline to nothing!

Hi,

That does sound like the head was brushing the shirt, a bit more than just fibres. The best way to check is load an un pre treated shirt and feed the box in. Set the printer as if you were...
Forum: Resolute DTG December 20th, 2019
Replies: 2
Views: 204
Posted By Resolute DTG
Re: Rjet 5i new print head required

Hello Amy,

Most of the 17” print bar remodelled Epson based printers use the P800 print engine. We have no choice but to send the head back which is a pain, but you can buy a P800 and remove the...
Forum: Resolute DTG December 20th, 2019
Replies: 6
Views: 237
Posted By Resolute DTG
Re: Service 0001001B new head installed

Thank you Martin, not may people take the time to post a thank you note. It makes all the difference to the support team.

We always work on the principle, one day, you might want to trade in for a...
Forum: Resolute DTG December 20th, 2019
Replies: 6
Views: 227
Posted By Resolute DTG
Re: R Jet 5i error code: 0x122C

The metal strip should be about 1mm but can touch. It must not rest on the sensors or that lifts the box and makes it slip. You can buy the tape here...
Forum: Resolute DTG December 19th, 2019
Replies: 6
Views: 237
Posted By Resolute DTG
Re: Service 0001001B new head installed

Hopefully this will do it, make sure when you fit them you get the folds in the right order into the interconnect board on the front of the printer. If not they will not sit neatly in the clips.
...
Forum: Resolute DTG December 19th, 2019
Replies: 6
Views: 227
Posted By Resolute DTG
Re: R Jet 5i error code: 0x122C

Make sure the grip tape is ok on the underside of the frame, it should feel like sand paper. Also make sure the bottom of the box is not dragging on the bed sensors, the frame can need adjusting if...
Showing results 1 to 25 of 300

 
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