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Encoder Wheel Location on an Epson 4800 based printer

 
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Old August 5th, 2010 Aug 5, 2010 12:37:29 PM -   #1 (permalink)
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Default Encoder Wheel Location on an Epson 4800 based printer

Where is the encoder wheel located? This is a Epson 4800 based printer.
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Old August 5th, 2010 Aug 5, 2010 1:04:35 PM -   #2 (permalink)
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Default re: Encoder Wheel Location on an Epson 4800 based printer

It is a clear disc that will be visible when you take off the tan left-hand side cover.
 
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Old August 5th, 2010 Aug 5, 2010 1:38:09 PM -   #3 (permalink)
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Default re: Encoder Wheel Location on an Epson 4800 based printer

If you are talking about the Direct Advantage and if I remember correctly, they moved the encoder wheel to the base of that printer. Might want to check there if it is not in the usually location as Kevin mentioned above.

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Old August 5th, 2010 Aug 5, 2010 2:57:52 PM -   #4 (permalink)
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Default Re: Encoder Wheel Location on an Epson 4800 based printer

Well I think I found it, it is the clear plastic ring with numbers on it. It was in the base of the printer(Sawgrass DA Printer). I have cleaned it but it did not appear to be dirty. This did not correct the issue!
I have also cleaned and flipped the encoder strip to see if that was the problem.
Yet I keep getting the 0001001E Error everytime I print. It is not in the same place, it varies with each print. I am at a loss, this is the second time this has occured, it started a few weeks ago but when I cleaned the encoder strip and blew out all the sensors on the machine it started printing again. Now it has started again and I went throug the same process and extras this time, ie flip the encoder strip and clean the encoder wheel.
Any other ideas that might cause this?
I use the proper platten size in my programs and also have double checked this. It also occurs on all designs I try to print, it is not one paticular design.
Like I stated I am at a loss. I will be contacting Sawgrass again tomorrow but they take quite awhile to get ahold of, so I thought if anyone had any other input I'd appreciate it.
Thanks...
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Old June 10th, 2013 Jun 10, 2013 7:16:24 AM -   #5 (permalink)
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Default Re: Encoder Wheel Location on an Epson 4800 based printer

This is the exact same problem I am having right now. Did you ever get this resolved and if so what did you do?
 






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