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[Anajet] anyone have their inks sucked out without using it

 
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Old December 23rd, 2008 Dec 23, 2008 7:46:23 AM -   #1 (permalink)
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Default anyone have their inks sucked out without using it

Has anyone had their ink disappear overnight because they left the machine off? I turned it off to save ink and now they say it probably sucked out because it was off, the bottle was over flowing.
This sucks, 2 inks gone and they were new carts
 
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Old December 23rd, 2008 Dec 23, 2008 8:30:51 AM -   #2 (permalink)
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Default Re: anyone have their inks sucked out without using it

Something is not right or is not working properly in my opinion. Since you don't have the ability to adjust the height of the ink to the print head (i.e. they are in cartridges and you can't raise the cartridge slots), I don't think it with turning the printer off or on. The R1800 is a gravity feed system, but having the printer on or off has not affected all the dye sub or inkjet transfer bulk systems that are out in the market. If your capping station pump suddenly kicked on, then it could suck the ink out of the lines... but you had the printer off. This is a weird one. What has Anajet Tech Support said?

Are these the new "gray" cartridges? If so, I am wondering if it has something to do with them. Maybe if there was some way that there was pressure already in the cartridges and when you installed them, the back pressure was enough to create a siphen and drain your cartridges. This is not something that I have heard of with the old "black" cartridges... but also have not heard of with the new cartridges that have caused other problems.

Let us know when you figure it out.

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Old December 23rd, 2008 Dec 23, 2008 8:38:19 AM -   #3 (permalink)
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Default Re: anyone have their inks sucked out without using it

I am wondering the same thing Mark, as I know vince was having some pressure issues he said with the new carts. This should not happen just from turning the machine off. Teresa, do you have the new carts in your machine?
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Old December 23rd, 2008 Dec 23, 2008 9:09:14 AM -   #4 (permalink)
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Default Re: anyone have their inks sucked out without using it

okay
this is what the guy at anajet said
I thought I would save some money on my inks since I am in here to do maintenance and print so why do a head clean every 8 hours right, (wrong according to him)
He said what probably happened was that when I left it off that the head got droplets on it over the capping station and created a suction and sucked it out
My bottle was full today (overflowing)
I guess I will be turning it back on, there went a couple hundred worth of ink (they were new cartridges )
 
Old December 23rd, 2008 Dec 23, 2008 9:32:49 AM -   #5 (permalink)
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Default Re: anyone have their inks sucked out without using it

Wow. This is why I couldn't ever justify buying a $10,000+ piece of equipment that is very expensive to operate, and makes money one shirt at a time. DTG technology seems interesting, but to me it doesn't seem very profitable unless you are running a cafepress type of operation.
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Old December 23rd, 2008 Dec 23, 2008 10:00:29 AM -   #6 (permalink)
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Default Re: anyone have their inks sucked out without using it

That just does not seem right, them telling you that you cant turn your machine off. I mean seriously, I turn my machine off all the time and have absolutely no issues with it syphoning the ink out. I still think there is more to it then that.
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Old December 23rd, 2008 Dec 23, 2008 10:03:33 AM -   #7 (permalink)
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Default Re: anyone have their inks sucked out without using it

I can only go by what they said, I just know it sucks (literally)
could it be me shaking the cartridges each day
 
Old December 23rd, 2008 Dec 23, 2008 10:11:23 AM -   #8 (permalink)
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Default Re: anyone have their inks sucked out without using it

No that is what you are supposed to do, shaking them should not effect them at all. It just seems like maybe there is too much pressure in the carts or something to me, although I dont use carts I know Vince was having a issue where the ink was not flowing because of the pressure in the new carts. It sounds like you are having the opposite problems.
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Old December 23rd, 2008 Dec 23, 2008 10:21:18 AM -   #9 (permalink)
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Default Re: anyone have their inks sucked out without using it

Quote:
Originally Posted by martinwoods
Has anyone had their ink disappear overnight because they left the machine off? I turned it off to save ink and now they say it probably sucked out because it was off, the bottle was over flowing.
This sucks, 2 inks gone and they were new carts
Is your machine level?
 
Old December 23rd, 2008 Dec 23, 2008 10:32:29 AM -   #10 (permalink)
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Default Re: anyone have their inks sucked out without using it

Quote:
Originally Posted by PressForProfit
Is your machine level?

yes it is level
 
Old December 23rd, 2008 Dec 23, 2008 10:40:38 AM -   #11 (permalink)
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Default Re: anyone have their inks sucked out without using it

Hmmmm, I know plenty of people that turn their dtg printers (i.e. R1800, 4800, 2200,...) off at night and don't have a problem. Since you are dealing with the same technology for the print head and capping station... the ink is basically the same... I still think there is something else going on. Not sure if it is something with the printer, the cartridge or what... but there is something not functioning properly. I seriously doubt just turning the printer off without adjusting the height of the ink (or as Mike mentioned not being level) is not going to cause this problem in my opinion. Otherwise, it would happen when you ship the printer with ink in it or all the other printers. This is very unusually.

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Old December 23rd, 2008 Dec 23, 2008 11:15:46 AM -   #12 (permalink)
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Default Re: anyone have their inks sucked out without using it

It happened to us with our t-jet jumbo 2 bulk ink system. We were told the same thing about the print head droplets and excess fluid in the capping station making a connection and starting a siphon. We now wick out the pad and then go back and wick even more. Its still moist but there isn't the chance of a droplet connecting with a pool of fluid. The dealer also suggested clamping the tubes down by the waste tank. It hasn't happened again but we clamp for good measure. We turn off our printer every night.
 
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Old December 26th, 2008 Dec 26, 2008 7:32:33 PM -   #13 (permalink)
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Angry Re: anyone have their inks sucked out without using it

It happened to me a couple of months ago. I cleaned the machine Friday evening and placed several drops of cleaning fluid in the capping station. Monday morning all four of my white ink carts were empty. Anajet says it probably created a suction and there went four half full carts of white ink.
 
Old December 26th, 2008 Dec 26, 2008 7:47:52 PM -   #14 (permalink)
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Default Re: anyone have their inks sucked out without using it

Quote:
Originally Posted by compustitch
It happened to me a couple of months ago. I cleaned the machine Friday evening and placed several drops of cleaning fluid in the capping station. Monday morning all four of my white ink carts were empty. Anajet says it probably created a suction and there went four half full carts of white ink.

You had turned your machine off as well?

They should mention that could happen if that is indeed what is happening. I had new carts also and it really sucks because now I need to buy more. Lost an order this week because I did not have any black or magenta to do the job.
 
Old December 27th, 2008 Dec 27, 2008 5:31:16 AM -   #15 (permalink)
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Default Re: anyone have their inks sucked out without using it

I have turned of my beast plenty of time and never had issue : )
Prob. because machine is so dirty from not cleaning that no suction can happy
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