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A forum to discuss the R-Jet 4 and R-Jet 5 direct to garment printers from Resolute DTG (in the UK and US)



Installing r jet 5 printer.

 
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Old November 24th, 2018 Nov 24, 2018 4:20:44 AM -   #1 (permalink)
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Default Installing r jet 5 printer.

Hi I have purchased a used R Jet 5. I have the orange dongle with vpm aparrel on and the licence files, I also have the resolute rip v4 software and the licence files for this. I have checked and the licences are matching with the serial on the dongle. Whenever i run resolute rip it will not allow me to install the r jet 5 as a printer, in fact I am unable to install any of the printers except eDAmini and eDAmini r2. This is infuriating me as i choose search online server for latest driver and it just constantly says a device package could not be found and could not be installed. Am i doing something wrong here. Why cant they just make the drivers available are they really that top secret. I now have a printer sitting which cannot be used as the Edamini driver will not run the printer, I have manage to run a head clean from it and send a std test page but whenever i try to send one of the quick test prints the printer says Load paper into p.tray constantly. Any help would be appreciated. Jmaie
 
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Old November 24th, 2018 Nov 24, 2018 8:06:26 AM -   #2 (permalink)
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Default Re: Installing r jet 5 printer.

Hi Guys,
Just had a thought on this. Could it be that the original owner still has the software installed on their computer be the reason the driver wont inbstall for me as we will have the same licence code.
 
Old November 24th, 2018 Nov 24, 2018 9:27:25 AM -   #3 (permalink)
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Post Re: Installing r jet 5 printer.

Quote:
Originally Posted by Jamie1995
Hi I have purchased a used R Jet 5. I have the orange dongle with vpm aparrel on and the licence files, I also have the resolute rip v4 software and the licence files for this. I have checked and the licences are matching with the serial on the dongle. Whenever i run resolute rip it will not allow me to install the r jet 5 as a printer, in fact I am unable to install any of the printers except eDAmini and eDAmini r2. This is infuriating me as i choose search online server for latest driver and it just constantly says a device package could not be found and could not be installed. Am i doing something wrong here. Why cant they just make the drivers available are they really that top secret. I now have a printer sitting which cannot be used as the Edamini driver will not run the printer, I have manage to run a head clean from it and send a std test page but whenever i try to send one of the quick test prints the printer says Load paper into p.tray constantly. Any help would be appreciated. Jmaie

You need a printer driver DVD to install your printer.
 
 
Old November 24th, 2018 Nov 24, 2018 9:43:45 AM -   #4 (permalink)
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In that case i am confused why resolute in their instruction video say to use the online search function and not the dvd. Can i get a copy of the driver from resolute. Its a bit silly that the driver isnt available for download from the website as the printer is useless without it
 
Old November 24th, 2018 Nov 24, 2018 10:16:22 AM -   #5 (permalink)
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Post Re: Installing r jet 5 printer.

Quote:
Originally Posted by Jamie1995
In that case i am confused why resolute in their instruction video say to use the online search function and not the dvd. Can i get a copy of the driver from resolute. Its a bit silly that the driver isnt available for download from the website as the printer is useless without it
You can not download the printer driver. You can find that driver on a DVD or your USB dongle.
Resoulue does not support the old machnie. I myself also bought the printer driver DVD on the internet. I sold the printer and the software a long time ago and I do not have it anymore.
 
Old November 25th, 2018 Nov 25, 2018 12:50:00 AM -   #6 (permalink)
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Default Re: Installing r jet 5 printer.

If you do not find the printer driver then contact Bert: maybe he has that driver. [email protected]
 






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