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Resolute RIP Software Installation problem

 
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Old August 24th, 2018 Aug 24, 2018 4:54:31 AM -   #1 (permalink)
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Default Resolute RIP Software Installation problem

Hi there. I am trying to install the Resolute RIP software for my R-Jet 5. Every time i go to select the printer it tells me it cannot install the printer package and to try again. I have tried connecting via USB and Network and it still says the same. I have also tried changing the ports etc yet still the same problem.
 
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Old August 28th, 2018 Aug 28, 2018 6:34:40 PM -   #2 (permalink)
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Default Re: Resolute RIP Software Installation problem

Quote:
Originally Posted by MikeSF
Hi there. I am trying to install the Resolute RIP software for my R-Jet 5. Every time i go to select the printer it tells me it cannot install the printer package and to try again. I have tried connecting via USB and Network and it still says the same. I have also tried changing the ports etc yet still the same problem.
Can't install printer package means installation doesn't see driver file. Do you install with online mode?
 
Old August 28th, 2018 Aug 28, 2018 7:24:58 PM -   #3 (permalink)
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Post Re: Resolute RIP Software Installation problem

Quote:
Originally Posted by MikeSF
Hi there. I am trying to install the Resolute RIP software for my R-Jet 5. Every time i go to select the printer it tells me it cannot install the printer package and to try again. I have tried connecting via USB and Network and it still says the same. I have also tried changing the ports etc yet still the same problem.
I accidentally sent the wrong a pm for you, my excuse for this.
 
 
Old September 3rd, 2018 Sep 3, 2018 10:29:32 PM -   #4 (permalink)
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Default Re: Resolute RIP Software Installation problem

Quote:
Originally Posted by MikeSF
Hi there. I am trying to install the Resolute RIP software for my R-Jet 5. Every time i go to select the printer it tells me it cannot install the printer package and to try again. I have tried connecting via USB and Network and it still says the same. I have also tried changing the ports etc yet still the same problem.
Hello Mike,

Is this new software or have you purchased second hand. It sounds like the software on the dongle could have something missing or corrupt.

Regards

Colin
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Resolute DTG Ltd. DTG, UV & Digital Print specialists. RICOH Gold Partner UK.
Resolute Premium ink, made in the U.K http://www. resolutedtg.com
 






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