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+   T-Shirt Forums > T-Shirt Industry Information > Direct to Garment (DTG) Inkjet Printing > Resolute DTG
A forum to discuss the R-Jet 4 and R-Jet 5 direct to garment printers from Resolute DTG (in the UK and US)



Resolute DTG YouTube Channel

 
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Old July 22nd, 2013 Jul 22, 2013 6:48:01 PM -   #1 (permalink)
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Exclamation Resolute DTG YouTube Channel

Hi,

The account holder that uploaded all of the R-Jet 5 videos closed their YouTube account, so all of the videos are now gone. I happened to watch a few of the videos before they disappeared a few days ago and now want to watch them again and can't.

I think it's a big issue from a marketing perspective because there's literally no footage of the product in action, anywhere, that I can find. All videos on Home - resolutedtgusa.com are broken, since they link to those specific videos and no one else has uploaded anything involving the product.

I found the UK site and see there are no videos listed there, so I assume that site was updated to remove them.

Cheers,
...Donovan

Last edited by Dono; July 22nd, 2013 at 06:48 PM.. Reason: typo
 
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Old July 25th, 2013 Jul 25, 2013 1:22:22 PM -   #2 (permalink)
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Default Re: Resolute DTG YouTube Channel

Hi Donovan,

I believe they have just switched hosting companies and it has caused abit of downtime. It seems you must have caught them in this transitional stage. They have a facebook page up but i am unsure whether this has video footage or not.

Im sure one of the Resolute guys will be along shortly to explain.
 
Old July 26th, 2013 Jul 26, 2013 12:17:08 AM -   #3 (permalink)
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Default Re: Resolute DTG YouTube Channel

Ah, if so, they never should have allowed another company to have ownership of their YouTube channel account. Those files are stored on Google (YouTube) servers anyway, not an external company, but I bet they killed the account on purpose rather than hand it over.
 
 
Old July 26th, 2013 Jul 26, 2013 1:22:05 AM -   #4 (permalink)
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Default Re: Resolute DTG YouTube Channel

Hi Donovan,

Im not saying that is what happened im just advising that they have recently switch servers and/or hosts and have recently had some downtime. The you tube thing maybe something completely different. (They may be creating a new channel?)

I agree that video's are very influential not just for sales but also for the troubleshooting/repairs etc

Drop them an email mate, im sure if they have any links or videos they will put you onto them
 
Old July 27th, 2013 Jul 27, 2013 3:05:42 AM -   #5 (permalink)
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Default Re: Resolute DTG YouTube Channel

Donovan,

I just spotted on their facebook page that their youtube channel had mysteriously disappeared...

They put a link to their new channel....... resolutedtg - YouTube
 
Old July 28th, 2013 Jul 28, 2013 6:03:42 AM -   #6 (permalink)
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Default Re: Resolute DTG YouTube Channel

Hi, yes our YouTube account did vanish. We now know why now and have started to use a new channel controlled by us.

All the current videos and the new install & maintenance videos will be uploaded over the next couple of weeks.

Steve is correct, we just had a ten day nightmare upgrading our main server. Through no fault of our own a third party closed two sections linked to our site which was youtube & our dedicated support site.

All back soon, sorry for the inconvenience.

If you want something doing, do it yourself ! ! ! !
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Resolute DTG Ltd. DTG, UV & Digital Print specialists. RICOH Gold Partner UK.
KODAK DTG ink manufacturing partner U.K http://www. resolutedtg.com
 
Old July 28th, 2013 Jul 28, 2013 9:42:46 AM -   #7 (permalink)
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Default Re: Resolute DTG YouTube Channel

Anyone who needs the support video's that went down with our You tube account can find them here Resolute TV - resoluteink.co.uk
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KODAK DTG ink manufacturing partner U.K http://www. resolutedtg.com
 
Old July 29th, 2013 Jul 29, 2013 7:51:01 PM -   #8 (permalink)
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Default Re: Resolute DTG YouTube Channel



Sometimes the best policy, more often than not.

...Donovan
 
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