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A forum to discuss the R-Jet 4 and R-Jet 5 direct to garment printers from Resolute DTG (in the UK and US)



r jet 4

 
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Old September 29th, 2012 Sep 29, 2012 2:48:54 PM -   #1 (permalink)
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Default r jet 4

hi does anybody on here have an r-jet 4?

looking for some info

thanks
 
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Old October 1st, 2012 Oct 1, 2012 11:40:28 AM -   #2 (permalink)
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Default Re: r jet 4

Hi,

We've got two R-Jet 4's, I could simply tell you they
are great and probably the most reliable kit on the market but if you fire over some questions I'll answer them the best I can.

Cheers,

Paul.
 
Old October 2nd, 2012 Oct 2, 2012 5:31:08 AM -   #3 (permalink)
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Default Re: r jet 4

We also have 2 R-jet 4s and we definately rate them.
But i would say the main advantage with Resolute for me is the support, its second to none in my opinion.
Id recommend using Resolute.
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Old October 2nd, 2012 Oct 2, 2012 1:18:48 PM -   #4 (permalink)
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Default Re: r jet 4

excellent, i thought as much...

few questions though...

how much on average is a dark shirt size a3 print costing to produce?

what sort of area do you operate your machine in? im more interested in whether the temperature affects performance much as we have a large works unit, 4000 sq/ft and although our kiosk 2 is in a small office, it is not currently heated at nice as we are not directly connected to the main part of the building ... it is and will get cold at our place.

do you have any issues with dark garments with regards to getting the white ink to flow well and evenly onto garments?

i have alot of waste ink with kiosk 2 with head cleans alot of the time, do you have these issues?

what is the machine like printing onto sweaters?

what rip software do you have for it ?
 
Old October 3rd, 2012 Oct 3, 2012 12:53:18 AM -   #5 (permalink)
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Default Re: r jet 4

Cost per print depends on coverage, but the rip has a feature that tells you exactly how much ink it uses. So your best off getting a demo and ripping a few designs.

To give you an idea the inks are a similar price to dupont but you put a bit more down as it has lower viscosity, but this negates all the head cloging we had with dupont so we dont waste ink. now we hardly ever do power cleans.

I believe there is also a "high speed" white out now on the newer machines, you would have to ask resolute about that as we dont use it.

As regards heat it needs to be kept above 5 degrees C i believe. there is also humidity requirements if your in a particlarly dry environment. I think this is the same with any ink.
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Old October 3rd, 2012 Oct 3, 2012 6:39:39 AM -   #6 (permalink)
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Default Re: r jet 4

Hey Mate
R Jet 4 , we have got two and plans for another two however,
in our opinion it is not the machine it is the back up you need to look at, that is why we will only use Resolute Inks.
I know this may sound like the Resolute Fan Club lol.
the truth is we have tried others and can honestley say that Coiln is a top guy.
Best
Leo
 
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Old October 4th, 2012 Oct 4, 2012 6:15:11 AM -   #7 (permalink)
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Default Re: r jet 4

To Answer you questions from our perspective....

1. Average A3 Dark Shirt Cost: We've worked this out over 1000's of prints to be approx 80p. Of course it
will depend on what you are printing and the coverage.

2. Operating Area: We run it in a 300sqft room, we've never had issues with temperature but then again it never gets that cold in there, so its a tough one for me to answer. More importantly you need to make sure you are pretreating away from you printing area. We have the resolute pretreat machine, which to be honest we couldnt live without now.

3. Waste Ink: RJets dont need as much cleaning as a kiosk as they use different inks. You obviously have to do head cleans occasionally but only now and again.

4. Printing onto sweaters: Same as all DTG printing, as long as your sweater is cotton heavy, i.e. 80/20 then you'll be fine.

5. Rip Software: Comes installed with the machine, it works well. No need to look elsewhere.

Like the other guys have said, the main problem in this business is getting decent support. I dont know of anyone that has complained about support from Resolute. I think its a combination of the two though, the kit is more reliable than most DTG printers and the support that comes with it is better than any of the other DTG suppliers.

Paul.
 
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Old October 4th, 2012 Oct 4, 2012 3:21:01 PM -   #8 (permalink)
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Default Re: r jet 4

hi everyone , thank you for all the info. i appreciate it very much indeed. im sure i will have more to ask after we get the machine in, should be quite soon now ... just waiting for a phone call but also trying to sell the kiosk 2, but i can sell it later if need be ...

thanks
Gareth
 
Old October 7th, 2012 Oct 7, 2012 11:16:50 AM -   #9 (permalink)
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Default Re: r jet 4

Quote:
Originally Posted by lpc123
hi everyone , thank you for all the info. i appreciate it very much indeed. im sure i will have more to ask after we get the machine in, should be quite soon now ... just waiting for a phone call but also trying to sell the kiosk 2, but i can sell it later if need be ...

thanks
Gareth
Hi Gareth,

You are welcome to come for a demo. Please feel free to bring your own files for testing.

Look forward to hearing from you.

Colin
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Old October 7th, 2012 Oct 7, 2012 3:05:50 PM -   #10 (permalink)
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Default Re: r jet 4

Quote:
Originally Posted by Inkster UK
Hi Gareth,

You are welcome to come for a demo. Please feel free to bring your own files for testing.

Look forward to hearing from you.

Colin
hi colin its gareth from liverpool... i have been buying the dupont ink from you.

im ready when you are with the machines we were talking about.

hope to hear from you soon

thanks
gareth
 
Old October 8th, 2012 Oct 8, 2012 10:03:01 PM -   #11 (permalink)
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Default Re: r jet 4

PM sent, I will be in touch later today re when the demo machines are available.
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Old October 29th, 2012 Oct 29, 2012 4:00:24 PM -   #12 (permalink)
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Default

I've had mine for about a month now. So far it has been exactly what I needed...... A reliable DTG printer.

Still early days for me but so far I cannot praise the guys at Resolute enough.

I previously owned a DTG K3 and the machine was extremely unreliable at best. To top it off the support was atrocious.
 
Old November 9th, 2012 Nov 9, 2012 1:45:26 PM -   #13 (permalink)
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Default Re: r jet 4

just a quick update to let you know we have now got the machine, it is fantastic. i am very happy with it indeed. just need to learn more about printing coloured shirts and using the rip to get better results on darks...

i think half of my errors are down to my pre treat technique/amount of pretreat to use...

i think we need an r-jet section on this forum now. im sure it would be a great source of advice for everyone concerned.

i do have some questions still hoping you guys can give some advice from your own experiences, i dont like having to bother resoloute with everything...

does anybody have a video of them pre treating a dark/coloured garment? im not sure on the amount of fluid to use. how far away to have the gun, how gig to have the fan of pretreat spraying?

at present im sure im usung too much to be safe as have made a few shirts with not enough on and have had the white not setting properly....

also please tell me the steps you take for pre treat. im doing it like this ...

press a ringspun gildan 64000 shirt for 20 seconds at 165 degrees
pretreat with fluid, about 10 seconds soaking
put shirt back on press
put resoloute teflon? sheet (500pack came with machine) on top of garment
press at full pressure for 20 seconds , 165 degrees
take shirt off press
put into dtg machine and print ...

i notice im getting some stains or markings at the outside of the teflon sheet after pressing , before i get to print - any ideas?

i then print using the colour tab rip setting profile on the rip software

gives a nice print actually, provided i have enough pre treat on

after printing i hover for about 60 seconds with the top of the press just over the printed garment

then i take a new teflon? sheet, put it on top of the garment and press for 2.5-3 minutes

i notice some staining on the coloured garments, the blacks are ok

please advise,

thanks

Gareth
 
Old November 9th, 2012 Nov 9, 2012 2:33:59 PM -   #14 (permalink)
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Default Re: r jet 4

Hi Gareth,

Welcome to Club Resolute, so far everyone who i have met/had advice from has been extremely helpful and friendly so don't be afraid to ask.

Unfortunately with DTG printing there are alot of variables that can effect the final print quality. Pre-treatment is one of the major variables and it takes a while to get use to.

Resolute have this pdf on their site. See if it is any good for you.

T-ShirtMedia Player
Error: unsupported media type.
Click here to download it.

One thing to be aware of though is that too much pre-treat will give a fantastic print but unfortunately it will lose its washability and longevity. Too little gives a poor print.

Im currently using the Wagner spray gun and have got the knack of it now but i will definitely be looking at investing into the R-Treat (pre-treat machine) I had a demo on it a few weeks back and i was extremely impressed with it, not only does it have a small footprint it also keeps all of the spray inside therefore keeping everything outside the box clean.

With regards to the pre-treatment method it depends whether you are using Resolute or Camtex (Dupont)

I am currently using the Camtex (Dupont) as i was happy using it with my previous machine. Recently though i have had a few issues with fibres sticking up and i have been advised that Resolutes Pre-treat will eliminate that issue due to the composition of the pre-treat. (no idea of the correct terminology, but basically it has more adhesive in the mix which makes it stickier therefore holding the fibres down better)

With Camtex (Dupont Pre-treat.....

1. Place the shirt on the press for 10seconds @ 165-170 degrees c
2. Pre-treat the shirt going left to right and then right to left and i also do an up and down pass
3. I place the shirt on the press, place a Resolute Silicone Sheet on top and cure for 25-30 seconds at the same temperature.
4. I then print the shirt and cure. White shirts i cure for 2 mins and coloureds + blacks i cure for 3 mins at the same temperature.


When i pre-treat the coloureds/blacks i spray until i get a mist on the shirt. Almost like what dew looks like on the grass in the mornings.

When i pre-treat whites it is just simply a quick spray ensuring i cover the whole area but i dont put as much down as i do on colours and blacks.


When pressing, you will tend to find that you will get a square on the shirt, this is because the shirt has had all of the moisture taken away from it, the shirt will go back to normally over time. I add an extra process in and steam the shirts after i have cured the print, this tends to eliminate the square issue.

The square problem and staining can also be caused by too much pre-treat.

When pressing the white shirts for 2 minutes i found that i would get what looked like a yellow stain, after 1 minute i lift the press and swing it away for 5/10 seconds to allow the heat to escape and then i press again for a further minute. This eliminated that problem. I have also heard that the Resolute pre-treat light is really good for whites and lights.

When you heat press red shirts you will have a scare as the shirt will look like you have burnt it as it will completely change to a dark shade, this wont last very long and it will go back to its normal colour.


I hope some of this helps mate, i'm far from an expert and my methods may not be the best or correct but they are working for me at the moment. DTG is a massive learning curve but keep plugging away and you'll get the hang of it.

Have a look on youtube mate and enter pre-treating a shirt and you will get lots of video's come up, watch a few as you will find everyone does it slightly differently


I definitely agree about having an R-Jet Section on the forum though.

Last edited by scotney86; November 9th, 2012 at 02:42 PM..
 
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Old November 10th, 2012 Nov 10, 2012 3:09:53 AM -   #15 (permalink)
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Default Re: r jet 4

Quote:
Originally Posted by lpc123
just a quick update to let you know we have now got the machine, it is fantastic. i am very happy with it indeed.

i think we need an r-jet section on this forum now. im sure it would be a great source of advice for everyone concerned.

i do have some questions still hoping you guys can give some advice from your own experiences.

Gareth
Hi Gareth,

If you need any help with pre treating over and above Steve's excellent in depth description please feel free to contact Resolute. You also have the option of booking in at Resolute HQ for as much training you need for free.

Your idea about a section on the forum is a good one that has already been discussed with Rodney. We do need requests and activity to quantify this, he is very open about this and I am sure he would appreciate your request as a direct message.

Glad you like your R-Jet 4, don't forget where we are if you need help.

Regards

Colin
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