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+   T-Shirt Forums > T-Shirt Industry Information > Direct to Garment (DTG) Inkjet Printing > Resolute DTG
A forum to discuss the R-Jet 4 and R-Jet 5 direct to garment printers from Resolute DTG (in the UK and US)



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Old November 10th, 2012 Nov 10, 2012 6:09:38 AM -   #16 (permalink)
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Default Re: r jet 4

hi colin, thats excellent, thanks so much but i dont want to bother you guys all the time as i know you are so busy...

i have made some progress on friday evening after your advice on the ash/grey hoodies but i ended up with some possible staining from the light pretreat? perhaps i am doing something else wrong! haha

fortunately the marks are only very light and the customer was overjoyed with seeing his new logo on the tops so thats good news. they must not have been too bad, perhaps i was worrying a bit too much...

will give you a call on monday as i have half a dozen or so black hoodies to do then. thanks again

i will also look into contacting rodney, i assume he is the forum admin? perhaps all r-jet customers should do the same. this would be massively beneficial for r-jet users old and new
 
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Old November 10th, 2012 Nov 10, 2012 6:13:12 AM -   #17 (permalink)
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Default Re: r jet 4

Quote:
Originally Posted by scotney86
Hi Gareth,

Welcome to Club Resolute, so far everyone who i have met/had advice from has been extremely helpful and friendly so don't be afraid to ask.

Unfortunately with DTG printing there are alot of variables that can effect the final print quality. Pre-treatment is one of the major variables and it takes a while to get use to.

Resolute have this pdf on their site. See if it is any good for you.

T-ShirtMedia Player
Error: unsupported media type.
Click here to download it.

One thing to be aware of though is that too much pre-treat will give a fantastic print but unfortunately it will lose its washability and longevity. Too little gives a poor print.

Im currently using the Wagner spray gun and have got the knack of it now but i will definitely be looking at investing into the R-Treat (pre-treat machine) I had a demo on it a few weeks back and i was extremely impressed with it, not only does it have a small footprint it also keeps all of the spray inside therefore keeping everything outside the box clean.

With regards to the pre-treatment method it depends whether you are using Resolute or Camtex (Dupont)

I am currently using the Camtex (Dupont) as i was happy using it with my previous machine. Recently though i have had a few issues with fibres sticking up and i have been advised that Resolutes Pre-treat will eliminate that issue due to the composition of the pre-treat. (no idea of the correct terminology, but basically it has more adhesive in the mix which makes it stickier therefore holding the fibres down better)

With Camtex (Dupont Pre-treat.....

1. Place the shirt on the press for 10seconds @ 165-170 degrees c
2. Pre-treat the shirt going left to right and then right to left and i also do an up and down pass
3. I place the shirt on the press, place a Resolute Silicone Sheet on top and cure for 25-30 seconds at the same temperature.
4. I then print the shirt and cure. White shirts i cure for 2 mins and coloureds + blacks i cure for 3 mins at the same temperature.


When i pre-treat the coloureds/blacks i spray until i get a mist on the shirt. Almost like what dew looks like on the grass in the mornings.

When i pre-treat whites it is just simply a quick spray ensuring i cover the whole area but i dont put as much down as i do on colours and blacks.


When pressing, you will tend to find that you will get a square on the shirt, this is because the shirt has had all of the moisture taken away from it, the shirt will go back to normally over time. I add an extra process in and steam the shirts after i have cured the print, this tends to eliminate the square issue.

The square problem and staining can also be caused by too much pre-treat.

When pressing the white shirts for 2 minutes i found that i would get what looked like a yellow stain, after 1 minute i lift the press and swing it away for 5/10 seconds to allow the heat to escape and then i press again for a further minute. This eliminated that problem. I have also heard that the Resolute pre-treat light is really good for whites and lights.

When you heat press red shirts you will have a scare as the shirt will look like you have burnt it as it will completely change to a dark shade, this wont last very long and it will go back to its normal colour.


I hope some of this helps mate, i'm far from an expert and my methods may not be the best or correct but they are working for me at the moment. DTG is a massive learning curve but keep plugging away and you'll get the hang of it.

Have a look on youtube mate and enter pre-treating a shirt and you will get lots of video's come up, watch a few as you will find everyone does it slightly differently


I definitely agree about having an R-Jet Section on the forum though.


hi scott, thanks for your info. very informative indeed. i appreciate you taking the time to help, i have printed this out now and will be having a go this way. ill let you know how i get on with it.

cheers mate

Gareth
 
Old November 10th, 2012 Nov 10, 2012 7:07:23 AM -   #18 (permalink)
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No problem Gareth, this is exactly what forums are for. Usually people go on forums to slag people/companies off but on here there are plenty of people willing to help.

I too have just pm'd Rodney asking for an RJet-4/Resolute section on the forum. It will definitely be advantageous for all users.

Regards
Steve
 
 
Old November 10th, 2012 Nov 10, 2012 7:27:27 AM -   #19 (permalink)
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Default Re: r jet 4

cheers buddy, this may sound dumb but how do i go about pm ing rodney?

thanks
 
Old November 10th, 2012 Nov 10, 2012 8:46:21 AM -   #20 (permalink)
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You need to go to your profile and then hit send message, in the to box start typing Rodney, and it will automatically find him.

The other option is click on the DTG section and find the battle royals thread and you will find Rodney's posts, click his name and it will give you the option to message him
 
Old November 13th, 2012 Nov 13, 2012 10:54:04 AM -   #21 (permalink)
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Default Re: r jet 4

Hi Gareth,

I did not hear from you, let me know if you need any further advice.

Regards

Colin
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KODAK DTG ink manufacturing partner U.K http://www. resolutedtg.com
 
Old November 15th, 2012 Nov 15, 2012 2:23:17 PM -   #22 (permalink)
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Default Re: r jet 4

hi colin, im trying to print hoodies, i have turned up the white ink settings but dont quite seem to be getting the desired coverage in white

im using fruit of the loom hoodies. after printing white i can see small cracks in the print almost like the weave pattern if that makes any sense?

just wondering if im doing something wrong or is there a better type/preferred hoody brand to use

also when printing black t shirts im getting some of the fibres sticking through the white.

any ideas, thanks again
 
Old November 15th, 2012 Nov 15, 2012 8:30:43 PM -   #23 (permalink)
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Default Re: r jet 4

Hi Gareth,

I will give you a call this morning with a few tips to eliminate the points made in your post. The best way to get support for questions like this is through the tech support section of our website. Our engineers all carry iCloud devices and receive requests through the web ticket or tech support number instantly. As an R-Jet customer this a free service with a lot of tips and tricks available once you have created a login and it is authorised. If you call the tech support number and leave a message out of hours the system picks up your details from your phone number and sends them to the engineer on call so they know what equipment you have and the history, this means we are not working blind.

We might not always reply out of hours but very often we do.

Hope this helps, I will call as soon as I am in the office this morning.

Regards

Colin
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Old November 17th, 2012 Nov 17, 2012 1:56:22 PM -   #24 (permalink)
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Quote:
Originally Posted by Inkster UK
Hi Gareth,

I will give you a call this morning with a few tips to eliminate the points made in your post. The best way to get support for questions like this is through the tech support section of our website. Our engineers all carry iCloud devices and receive requests through the web ticket or tech support number instantly. As an R-Jet customer this a free service with a lot of tips and tricks available once you have created a login and it is authorised. If you call the tech support number and leave a message out of hours the system picks up your details from your phone number and sends them to the engineer on call so they know what equipment you have and the history, this means we are not working blind.

We might not always reply out of hours but very often we do.

Hope this helps, I will call as soon as I am in the office this morning.

Regards

Colin
Just read this comment, all engineering have iCloud devices therefore receiving request tickets instantly?! Wow now that is top service! You guys are doing absolutely everything right!! Can't wait to get some samples of this work!!
 
Old November 21st, 2012 Nov 21, 2012 10:26:12 AM -   #25 (permalink)
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Default Re: r jet 4

Quote:
Originally Posted by purevinyl
Just read this comment, all engineering have iCloud devices therefore receiving request tickets instantly?! Wow now that is top service! You guys are doing absolutely everything right!! Can't wait to get some samples of this work!!
Hi,

I got your email but no files yet. Am I waiting for these or have I missed something !

Colin
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Old November 22nd, 2012 Nov 22, 2012 3:04:11 AM -   #26 (permalink)
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Default Re: r jet 4

excellent work from the resoloute guys! had a small problem and sorted within 24 hours!!! thats fantastic. ive bought all sorts over the years and never received service as good as this. most places you buy from take the money and run with electrical goods etc... not with these guys. i think other companies in this business could do with taking a leaf out of the resoloute book.

can you start selling cars aswell hahah

NO will be ****ting themselves

Resoloute keep impressing day by day

keep up the good work, thanks colin, andy

if you are looking for a dtg machine then look no further than resoloute!
 
Old April 20th, 2016 Apr 20, 2016 6:13:55 AM -   #27 (permalink)
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Default Re: r jet 4

Dear Colin @DTG or anyone else who can help!?

I work for a charity and we have been donated an RJ-4 machine, (the epson 4800) I am new to using this particular equipment but it's my job to figure it out!
so far, I have installed drivers for the epson, it has registered the machine (I'm on a macintosh if this changes anything) Initially it kept saying paper lever was not secure but after playing with the red button on the side I've managed to nudge the loading tray and eventually it then recognised the tray and the carriage pulled it into position. (please excuse my lack of technical knowledge on this machine) Now it says on the monitor set ink cartridge. Also on the utility it says replace ink cartridges but obviously its bulk ink so surely this is something you have to bypass perhaps?

Some background on the machine:
It has three trays (for different garment sizes i think) the previous user has put CMYK inks (resolute ink) in both sides, even though the right side is labeled white.. (this is fine i guess as to start we probably won't be printing on black.) It does not have a clip for the paper lever on the top but as i don't have any manual i don't know if this was a deliberate modification made by yourselves and removed from the epson. I also don't understand the display...
so to sum up ....
1)is there a user manual available that is not for the epson 4800 but for the RJET 4 ?
2)how do i get the machine to know it has bulk ink and not cartridges
3) don't know how long the inks been sat for does this matter?
4) where can i get spare parts, or waste/maintence parts etc

also... I have emailed DTG directly regarding a manual but all i had was a sales response encouraging me to partake in training at 300 a day.. Id much prefer to figure it out with the assistance on yourselves or speak with an engineer or user as its not a new machine and i don't know how much cost should be spent on it if its not up to scratch. If of course it works, id be purchasing inks etc
 
Old April 20th, 2016 Apr 20, 2016 6:14:34 AM -   #28 (permalink)
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Default Re: r jet 4

Dear Colin @DTG or anyone else who can help!?

I work for a charity and we have been donated an RJ-4 machine, (the epson 4800) I am new to using this particular equipment but it's my job to figure it out!
so far, I have installed drivers for the epson, it has registered the machine (I'm on a macintosh if this changes anything) Initially it kept saying paper lever was not secure but after playing with the red button on the side I've managed to nudge the loading tray and eventually it then recognised the tray and the carriage pulled it into position. (please excuse my lack of technical knowledge on this machine) Now it says on the monitor set ink cartridge. Also on the utility it says replace ink cartridges but obviously its bulk ink so surely this is something you have to bypass perhaps?

Some background on the machine:
It has three trays (for different garment sizes i think) the previous user has put CMYK inks (resolute ink) in both sides, even though the right side is labeled white.. (this is fine i guess as to start we probably won't be printing on black.) It does not have a clip for the paper lever on the top but as i don't have any manual i don't know if this was a deliberate modification made by yourselves and removed from the epson. I also don't understand the display...
so to sum up ....
1)is there a user manual available that is not for the epson 4800 but for the RJET 4 ?
2)how do i get the machine to know it has bulk ink and not cartridges
3) don't know how long the inks been sat for does this matter?
4) where can i get spare parts, or waste/maintence parts etc

also... I have emailed DTG directly regarding a manual but all i had was a sales response encouraging me to partake in training at 300 a day.. Id much prefer to figure it out with the assistance on yourselves or speak with an engineer or user as its not a new machine and i don't know how much cost should be spent on it if its not up to scratch. If of course it works, id be purchasing inks etc
 






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