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Old February 24th, 2011 -   #2 (permalink)
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Default Re: WIMS dampers for Kiosk

We have a WIMS system as well, and I actually had to take a mat knife and cut the extra bit off the damper (the part that connects to the white ink line). I called our service people first, and that is what they told me to do - it's what they do.

I don't know if this is the case for your machine, but hoping it helps.
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olly (February 24th, 2011)