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Old December 12th, 2009 -   #1 (permalink)
rbeason
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Default DTG Viper problems

This is the worst product I bought in years. Very poor production quality, numerous problems since the printer arrived, already had one replaced. The second one worked for few days and then quit working. It is common sence when you purchase an equipment like the printer you expect to be in working condition; no calling tech support and waiting for hours for a response; what you supposed to tell customer that is standing by you and waiting for the shirt; sorry I have problem with printer please come next day. I can bet you that that person is not going to come back, there it goes potentioal customer to the trash. How many customers are you willing to lose? What about all the advertisment you had to put on to bring customers in?
This company promised a lot however nothing came through for my business. Biggest loss I have aquire since I bought the embroidery business; this supposed to be secondary income. I would never buy anything from this company ever again. And I will be filing a law suit for all the loss they done to my business.
If you had or still have problems like mine please contact me at
[email protected]
For future buyers please check with current people that purchase the equipment and ask how its working for them. Don't go through the hustle like I am.