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Old May 30th, 2019 -   #1 (permalink)
TheWolzenator
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Default ZSK Sprint 4, T8 using Hatch Embroidery 2 Trimming issues.

We just bought a ZSK Sprint 4 with a T8 Control module on it with Wilcom's Hatch Embroidery 2 as our digitizing software, and have started having issues with the trimmer. As we are running a design the machine will start the auto-trim process and will finish said process, but will not actually trim the thread. It does not do this all the time, but usually in the same spots on certain designs. It will make three or four jumps correctly then we would have to manually trim the rest of the jumps. We have tried changing both the trim settings on the T8 and in Hatch, to no avail. We have also cleaned the trimmer to make sure that it was not gummed up, and that too, has not fixed the issues.
-Wyatt