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Old October 29th, 2018 -   #8 (permalink)
Polyprint
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Default Re: texjet 4800 loosing random white channels

I am sorry to hear that, but despite that this is a very old model, this shouldn't happen. We suspect that either the head is touching during printing, as a result of bad height sensors position, or the ink you use is not compatible with the DX5 head its using.

Last bat not least it can be a result of bad cartridge. You can swap them position to check.