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Old October 31st, 2013 -   #62 (permalink)
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Default Re: Is the Epson SureColor DTG printing at SGIA? Any photos/videos?

Originally Posted by JeridHill
If you look, there would be 10 channels, much like a 4900 head, but only 8 are firing. If, in fact, it is a 4900 head, they would have modified it to accept garment ink. Of course, Epson is so confident in this head, they warrant it for the full year, as well as up to 3 years for the extended warranty (I don't have a price on this yet).
Epson will actually warrant a printer for up to 5 years from sale.

The printer comes with a 1 year warranty, which includes coverage of the print head. One year Preferred Plus Service Plans can be purchased at any time while the printer is covered under warranty, up to a total of 5 years of coverage, again including the print head. Pricing is not yet available for these 1 year extensions, but will be soon.

@ksergentakis, Epson has such confidence in this printer, print head and ink that they will be on-site, next business day if you have a problem for up to 5 years. I don't think you need to worry about this being a "disaster".

It is important to note, that if you let your warranty lapse, there is no program to 'get back in' warranty coverage.

Last edited by Rodney; October 31st, 2013 at 02:24 PM..
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JeridHill (November 1st, 2013), ksergentakis (October 31st, 2013)