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Old June 14th, 2013 -   #4 (permalink)
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Default Re: PowerRIP software for the Mod-1

Was this purchased from a bank as a repo? Something doesn't sound correct in your explanation.

You refer to a packing slip and box. Sorry you are having a problem here but it seems the 'bank' should either provide or pay for it. Belquette is in a business just like all of us and they aren't obligated to provide software for the sale by a 3rd party of a used machine. The seller, the bank is, provided that was part of your deal with the 'bank' when you made the purchase.

It would seem to be the responsibility of the 'bank' you refer to if it was "supposed to be included" as you also say. If as you say, the 'bank' said it was included, you should make the bank produce it or they would be liable for it's value (if you can prove that said it was included). Good luck with this.