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+   T-Shirt Forums > T-Shirt Industry Information > Vinyl Cutters (Plotters) and Transfers > GCC Brand Vinyl Cutters > Expert ii 24 - incomplete/ unfinished cuts
Thread: Expert ii 24 - incomplete/ unfinished cuts Reply to Thread
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Topic Review (Newest First)
September 22nd, 2018 01:14 AM
webtrekker
Re: Expert ii 24 - incomplete/ unfinished cuts

Quote:
Originally Posted by proworlded
Beth. Have you contacted GCC? If not, their phone in California is (909) 718-0248 .
Quote:
Originally Posted by Beth2018
I haven't.
Will do that today, thanks!
So... what did they say?

It's pointless other members making suggestions until you've contacted your supplier.
September 21st, 2018 09:39 PM
into the T
Re: Expert ii 24 - incomplete/ unfinished cuts

Quote:
Originally Posted by Reymond
What is your software for your machine? Remove this software and reinstal itl

In most cases this helps.
yup!
sometimes windows installs updates in the background and you suddenly have a hardware conflict

also try a new connector cord from your computer to the cutter
September 21st, 2018 09:19 PM
Reymond
Re: Expert ii 24 - incomplete/ unfinished cuts

Quote:
Originally Posted by MadeDesigns
I can't see this working. Let alone A different plotter may be operating fine with the same software. Why have to re install and look for your serial number , etc.



I am having a similar problem on a ar-24 where the pressure seems not to increase. cuts are there sometimes light.


I figure its a $300 machine its served its duty. Ran over $25k of vinyl through it maybe that is the mile limit on it.
This is the most because your machine's installed driver is not %100 compatible with your Windows version or the software is corrupted. In some cases UNINSTALL AND REINSTALL HELPT. (cleah install).

1- What is the software name and version you are using?
2- What is your Windows version?
September 21st, 2018 05:28 PM
MadeDesigns
Re: Expert ii 24 - incomplete/ unfinished cuts

Quote:
Originally Posted by Reymond
What is your software for your machine? Remove this software and reinstal itl

In most cases this helps.



I can't see this working. Let alone A different plotter may be operating fine with the same software. Why have to re install and look for your serial number , etc.



I am having a similar problem on a ar-24 where the pressure seems not to increase. cuts are there sometimes light.


I figure its a $300 machine its served its duty. Ran over $25k of vinyl through it maybe that is the mile limit on it.
September 5th, 2018 10:00 AM
Reymond
Re: Expert ii 24 - incomplete/ unfinished cuts

Quote:
Originally Posted by Beth2018
After reading LOTS of threads on this, I've tried pretty much everything to fix my issue and still haven't been able to. Designs that I've cut perfectly in the past are now cutting unfinished or disconnected with tiny curves, if that makes sense. When I try the Cut Test, the bottom part of the little cross curves a little. I've done the following with no luck:

-changed the cutting strip
-changed the blade
-tried different blade depths
-cleaned the blade holder/ pinch rollers/ rough parts where pinch rollers are placed
-checked for cracks on pinch rollers (none)
-lubricated the blade holder
-checked that the blade holder was fully secured in the carriage (read that someone's problem was solved by replacing the tiny pad in the carriage- did not change anything for me)
-tried different offset / pressure settings on vlcd3
-tried slowing the speed on the output screen of Great Cut

Nothing has worked. The only thing I haven't tried is buying a new blade holder because they are so expensive! I read that the Roland blade holders are only compatible with expert 24 and not expert ii 24 machines. Not sure how true that is. I've seen some on ebay, as someone mentioned on a thread, but just by looking at the image, it doesn't look like it will fit. Also, I can't imagine finding a good quality blade holder that costs less than $10. Or can I ???

I purchased this machine in early 2016 and I don't use it daily- probably once a week or every other week for small jobs. Could the problem be the blade holder or is there something else I haven't tried?

PLEASE HELP
What is your software for your machine? Remove this software and reinstal itl

In most cases this helps.
September 5th, 2018 07:31 AM
Beth2018
Re: Expert ii 24 - incomplete/ unfinished cuts

I haven't.
Will do that today, thanks!
September 5th, 2018 07:25 AM
proworlded
Re: Expert ii 24 - incomplete/ unfinished cuts

Beth. Have you contacted GCC? If not, their phone in California is (909) 718-0248 .
September 5th, 2018 07:15 AM
Beth2018
Re: Expert ii 24 - incomplete/ unfinished cuts

After reading LOTS of threads on this, I've tried pretty much everything to fix my issue and still haven't been able to. Designs that I've cut perfectly in the past are now cutting unfinished or disconnected with tiny curves, if that makes sense. When I try the Cut Test, the bottom part of the little cross curves a little. I've done the following with no luck:

-changed the cutting strip
-changed the blade
-tried different blade depths
-cleaned the blade holder/ pinch rollers/ rough parts where pinch rollers are placed
-checked for cracks on pinch rollers (none)
-lubricated the blade holder
-checked that the blade holder was fully secured in the carriage (read that someone's problem was solved by replacing the tiny pad in the carriage- did not change anything for me)
-tried different offset / pressure settings on vlcd3
-tried slowing the speed on the output screen of Great Cut

Nothing has worked. The only thing I haven't tried is buying a new blade holder because they are so expensive! I read that the Roland blade holders are only compatible with expert 24 and not expert ii 24 machines. Not sure how true that is. I've seen some on ebay, as someone mentioned on a thread, but just by looking at the image, it doesn't look like it will fit. Also, I can't imagine finding a good quality blade holder that costs less than $10. Or can I ???

I purchased this machine in early 2016 and I don't use it daily- probably once a week or every other week for small jobs. Could the problem be the blade holder or is there something else I haven't tried?

PLEASE HELP

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