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+   T-Shirt Forums > T-Shirt Industry Information > Direct to Garment (DTG) Inkjet Printing > DTG Brand > [DTG Brand] DTG Viper 2
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Topic Review (Newest First)
October 18th, 2015 08:01 AM
Bebis
Re: DTG Viper 2

Anyone using Image Armor Inks???

I switched and now my greys are coming our purple..?

I am using CADLink Digital Factory.

Any help would be appreciated.
October 14th, 2015 11:44 AM
ColDesiMark
Re: DTG Viper 2

I see that you are in the UK and your Viper2 is different than the one sold here in the US, but you may find something useful on our support site support.coldes.com
October 7th, 2015 05:53 AM
EastCoastSign10
Re: DTG Viper 2

Hello,

We've had The Viper 2 for a couple of months now and have had many issues that we've been left to figure out on our own. We've been able to troubleshoot a lot of them but we have one that we can't seem to understand.

Where the ink cartridge's are there is that little piece of foam that apparently catches the ink that doesn't make it through the line.. Those seem to be breaking and we find that they are being pushed back into the machine a bit as well. We have taken tweezers to try and pull them forward but they end up falling apart and we have to throw them away all together.

We spoke to tech support and we were told that these were called "wicking strips"
The odd part is that this happens mostly with the white and when this does happen the white ink does not seem to pull through very well. Tech support told us that it only catches ink and should have nothing to do with the white ink not showing up very vibrant.

They sent us a couple of wicking strips from an old printer they had (because apparently this isn't a part that you can actually buy, and isn't something you should have to replace)
We put the new wicking strips in, and the white ink started working again.
Now the black is starting to go. and one of the whites broke off and we do not have a strip in there at all. Even if this is just to catch the ink, is it bad if there is no strip in there to do so?

Has anyone else had this same issue? We are not sure what to do once these strips are completely ruined because there is no where for us to buy these wicking strips.. any suggestions?
April 17th, 2015 04:13 AM
Bebis
Re: DTG Viper 2

Quote:
Originally Posted by Dekay317
Current DTG inks (except for Kornit) prefer the use of heat press. However there are several new inks that are being developed for use in a tunnel dryer but nothing has been perfect yet...it's only a matter of time before it happens and is the standard.
Cheers for your feed back...

I trying to us less white ink so to give as close a screen print finish as possible. Seems to be what customers here in the UK prefer.

I hover for about 60sec and then apply medium pressure so not to get that plastic feel/finish.
April 7th, 2015 10:41 AM
EricDeem
Re: DTG Viper 2

Current DTG inks (except for Kornit) prefer the use of heat press. However there are several new inks that are being developed for use in a tunnel dryer but nothing has been perfect yet...it's only a matter of time before it happens and is the standard.
April 7th, 2015 10:38 AM
Bebis
Re: DTG Viper 2

Quote:
Originally Posted by Dekay317
He means a brush...a roller tends to "grab" fibers and raise them up after rolling over them. Here is a link to the brush that most of us use:

Wooster Brush
Thank you for the link.. I'll look for one here in the UK. Also are you heat press drying or tunnel??? I was thinking of getting a tunnel.
April 7th, 2015 10:30 AM
EricDeem
Re: DTG Viper 2

He means a brush...a roller tends to "grab" fibers and raise them up after rolling over them. Here is a link to the brush that most of us use:

Wooster Brush
April 7th, 2015 09:33 AM
Bebis
Re: DTG Viper 2

Quote:
Originally Posted by jmcgurren
USe a different shirt and also buy a high quality paint brush to quickly brush the fibers flat in one direction (top to bottom) on the entire pretreated area. Not everyone does this, but if you are having fibrilation issues (which smalzstein is correct it definitely is fibrilation) then you need to try the brush method. Some brands of shirts have fibrilation issues way more than others. I use Next Level which has zero issues with fibrilation if pretreated correctly. This problem you are showing has nothing to do with the printer but the shirts you are using and the way you are curing. Another thing that will probably fix the problem without brushing the fibers flat is to hover your heating element over the shirt for 30 seconds or so and then press.
When you say paint brush, do you mean a brush or roller..?
April 7th, 2015 07:52 AM
jmcgurren
Re: DTG Viper 2

USe a different shirt and also buy a high quality paint brush to quickly brush the fibers flat in one direction (top to bottom) on the entire pretreated area. Not everyone does this, but if you are having fibrilation issues (which smalzstein is correct it definitely is fibrilation) then you need to try the brush method. Some brands of shirts have fibrilation issues way more than others. I use Next Level which has zero issues with fibrilation if pretreated correctly. This problem you are showing has nothing to do with the printer but the shirts you are using and the way you are curing. Another thing that will probably fix the problem without brushing the fibers flat is to hover your heating element over the shirt for 30 seconds or so and then press.
February 9th, 2015 03:10 PM
Redboxinc
Re: DTG Viper 2

Does anyone know where I can buy Image Amor in the UK?
October 26th, 2014 08:44 AM
DTGPRINTERPARTS
Re: DTG Viper 2

Quote:
Originally Posted by Qminati
So the idea is by diluting the pretreatment you can add more of it thus soaking the shirt more and causing the fibers to go down easier when curing the pretreatment. Am i getting this right?
Correct that is exactly what I'm saying or just us Image Amor straight up
October 26th, 2014 08:42 AM
DTGPRINTERPARTS
Re: DTG Viper 2

Quote:
Originally Posted by kombi
I like that dilution idea. Like we said just got to find what works for you...

schenk not sure when you are at but DTG INK has great customer service if you need supplies.
I totally agree and thanks. If you need a hand with anything anytime let me know
October 26th, 2014 08:38 AM
Qminati
Re: DTG Viper 2

So the idea is by diluting the pretreatment you can add more of it thus soaking the shirt more and causing the fibers to go down easier when curing the pretreatment. Am i getting this right?
October 26th, 2014 08:28 AM
kombi
Re: DTG Viper 2

I like that dilution idea. Like we said just got to find what works for you...

schenk not sure when you are at but DTG INK has great customer service if you need supplies.
October 26th, 2014 08:13 AM
DTGPRINTERPARTS
Re: DTG Viper 2

Quote:
Originally Posted by kombi
We learned to do it full strength but with Image Armor and had a great success rate once we get a good solid process down....Never thought about diluting..I personally do not like Dupont pretreatment. I have found it less forgiving than Image Armor.
Makes sense and yeah I think that in some areas Image Armor does a great job. DuPont is forgiving if diluted 60/40 or 50/50. You just have to see what works for you. Image Armor's price point and print ability is great. It is a great product
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