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Neoflex keeps saying that I need to reload the paper

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Old November 21st, 2014 Nov 21, 2014 3:26:26 PM -   #16 (permalink)
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Default Re: Neoflex keeps saying that I need to reload the paper

Can anyone list the instructions on what to do if this happens? I'll have to do this tomorrow most likely and don't know if Ill be able to reach a TIGER on saturday.
 
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Old November 23rd, 2014 Nov 23, 2014 7:34:21 PM -   #17 (permalink)
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Default Re: Neoflex keeps saying that I need to reload the paper

Jason sent me this list when I had this problem... First put the printer in standby mode then go to printer setup and make sure:

Platen Gap
- Page Line <OFF>
- Interface
- Code Page
- Paper Margin
- PPR Size Check <OFF>
- PPR Align Check <OFF>
- Time Out
- Cutter Adj
- Refresh Margin
- Sheet Size CK <OFF>
- Auto NZL CK <OFF>
- Auto Cleaning <OFF>
- Quiet Cut
- Init Settings
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Old June 10th, 2015 Jun 10, 2015 8:02:51 PM -   #18 (permalink)
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Default Re: Neoflex keeps saying that I need to reload the paper

To get to the Printer Setup Menu as it will not allow you to do that with the RELOAD PAPER on the menu, this is how:
- When it shows Non-Genuine Ink Cartridges, hit NO
- then it will show that you need to use genuine ink cartridges
- from that screen you can hit the MENU button and it will take you to the printer setup menu where you can follow the other instructions above to get rid of RELOAD PAPER prompt

Took me 3 hours to figure that out! Go well!
 
 
Old June 3rd, 2016 Jun 3, 2016 5:32:17 PM -   #19 (permalink)
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Default Re: Neoflex keeps saying that I need to reload the paper

I know this is an old thread but I must believe that people still have this issue one in awhile.
I have followed the above procedure 5 times and it does not take.
Everytime I go back the printer setup all the changed setting have gone back to the default and my changes were ignored.
Anyone have a clue what I am doing wrong. As usual problems pop up on friday evening...
 






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