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Mimaki Reset a Switch?

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Old May 26th, 2013 May 26, 2013 10:22:48 PM -   #1 (permalink)
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Default Mimaki Reset a Switch?


I don't have the DTG mimaki printer but instead have the Mimaki 3042HG. I was hoping someone here could help anyway.

Just had a new one installed two weeks ago. Have basically been reading the manual and trying buttons it doesn't describe.

Pushed the rest switch. It is now locked up and the screen reads Reset a Switch. When I tried it before, turning the reset button to the right popped it up and the screen changed but now that doesn't work.

I turned the power off, left it off several minutes, turned it back on and still locked on that message.

tried the power button in back with same results.

tried cancelling all documents from raster 5 with no success.

closed raster5 and rebooted the program. nothing.

tried printing another job to see if that would clear it but nada.

If someone can't help, can you tell me what the protocol is for getting service? Like I said, it's a new machine installed a couple of weeks ago. Do I call the people who installed it? Do I call a service tech in my local big city that works on mimakis? (they didn't sell this model so I had to go with an out of state company to buy it).

thanks a lot.

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Old May 28th, 2013 May 28, 2013 10:20:04 AM -   #2 (permalink)
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Default Re: Mimaki Reset a Switch?

finally found a manual online that mentioned the front cover so put that on and THEN it let me hit enter to continue. took days to find that out since it was a holiday weekend and no support.

hope this helps someone else.
Old July 28th, 2014 Jul 28, 2014 9:42:41 AM -   #3 (permalink)
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Default Re: Mimaki Reset a Switch?


I put both the front cover and table front cover on, still locked on reset a switch what to do?

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