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[Kornit General] Failure Splitting Image into Swaths

 
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Old March 16th, 2018 Mar 16, 2018 5:07:21 AM -   #1 (permalink)
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Default Failure Splitting Image into Swaths

Hello,

I am having trouble with one file in particular. I keep getting two error messages.

The first one is "Failure splitting image into swaths: No split for current layer 2."
and "Wrong data was feeded into the machine. Current layer 2 is empty."

I am using TIFF files that have been KDNA'd. The art is just white going on a black t-shirt. I have not had this problem before.

Has anyone gotten either of these errors before?

Thanks!
 
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Old March 16th, 2018 Mar 16, 2018 8:54:49 AM -   #2 (permalink)
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Default Re: Failure Splitting Image into Swaths

Hello,

Send me your file that I'm looking at or is the problem.
Which machine do you use?

Regards,
Sébastien
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