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[Kornit General] Kornit 921 - Need Help - Fatal Error & More

 
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Old November 14th, 2015 Nov 14, 2015 2:04:21 PM -   #1 (permalink)
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Default Kornit 921 - Need Help - Fatal Error & More

Hello,

Recently my Kornit started acting funny and doing a few different things

1) It has an issue when I turn it on for the first time every day I needed to restart it before trying a nozzle test or printing. Failure to do so would mean the Print Carriage would not move along the X-Axis. When I turned it off, the beep it makes would be slightly longer than usual. It's supposed to go Beep! but it would go Beeeep!

2) During printing, it would occasionally blur a tad when it got to the second white pass, and also print very thin(like 1 pixel thin) vertical lines of Cyan, Magenta, Black off to the side of the artwork.

Usually these are signs I need a new Encoder Strip or reader, so I called to order both. They no longer offer the cheap combo for around $80, but a new part that includes both FOR $1350!!!!

Anyway I ordered it, installed it and everything seemed normal. I printed a couple shirts, they looked ok, but looked like I needed to run a calibration. So when I tried the carriage failed to move properly and gave me Fatal Error [800100FC]

I restarted the machine several times, and every time I tried to shut it down properly using the menu the carriage would do the same thing and yield the same error.

What is wrong with my machine? Thanks
 
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Old August 1st, 2018 Aug 1, 2018 6:19:59 AM -   #2 (permalink)
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Default Re: Kornit 921 - Need Help - Fatal Error & More

Hi there - am having almost the exact same issue with my machine, did you ever find a solution / reason for this problem?
 






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