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Off the street test of the new Epson DTG

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Old January 4th, 2014 Jan 4, 2014 10:24:03 PM -   #1 (permalink)
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Default Off the street test of the new Epson DTG

Has anyone actually been able to see a print from one of these that is artwork is not engineered to look good? Like the typical "internet art" that most customers really come in with?
We are seroiusly interested in the Epson DTG as our entire facility uses Epson printers and is extatic with them.

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Old January 5th, 2014 Jan 5, 2014 2:59:46 AM -   #2 (permalink)
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Default Re: Off the street test of the new Epson DTG

Not by the end users yet but all 6 Dealers had.
Best way to find out is go to shows. ISS show Long Beach CA. All resellers will be there. Jan 17-19th.
Make sure bring your own art.
Ask to all dealers print sample for you.
Watch carefully while we print your samples.
1. Check How close to your art work.
2. Final print out quality.
3. Softness.
4. Request Same size(you have to ask dimension exam: 12"x 14")
Check Time after click Que not when Printhead starting to move. You call "GO".
Some dealers Demo printers will wait 20-30seconds before start. Some will start right away. Find out yourself. Fun.
*Check ink consumption. There will be big difference. Especially White ink. $383/liter.* All colors.
Lots of beginners do not understand how critical of ink expenses are on DTG business.
5. Total Printing time After Click Que.
6. Negotiate. which is our favorite part. lol. Right?
All dealers have to follow MSRP. NSRP(?) Period.
Cheers! Beers are on me always.
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Last edited by allamerican; January 5th, 2014 at 08:15 AM..
 
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Old January 5th, 2014 Jan 5, 2014 8:16:31 AM -   #3 (permalink)
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Default Re: Off the street test of the new Epson DTG

Oh, forgot one important thing.

***Not modify art work***
If they do you have to match on their PhotoShop skill. Time waste. You are seeing their PhotoShop skill not what machine can do itself.
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Old January 5th, 2014 Jan 5, 2014 9:15:56 AM -   #4 (permalink)
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Default Re: Off the street test of the new Epson DTG

Quote:
Like the typical "internet art" that most customers really come in with?
I don't think fixing low quality internet art should be a function or feature of any printer.

Some jobs were just not meant to be printed. If the customer is taking low resolution art from the internet (I assume that's what you mean by internet art), then it's the business' job to reject the order, educate the customer, or provide art service.
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Old January 12th, 2014 Jan 12, 2014 4:21:38 AM -   #5 (permalink)
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Default Re: Off the street test of the new Epson DTG

Quote:
Originally Posted by Rodney
I don't think fixing low quality internet art should be a function or feature of any printer.

Some jobs were just not meant to be printed. If the customer is taking low resolution art from the internet (I assume that's what you mean by internet art), then it's the business' job to reject the order, educate the customer, or provide art service.

That is a good point about artwork. One of the expressions we used in screen printing was: garbage in - garbage out.
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Old January 17th, 2014 Jan 17, 2014 7:12:11 AM -   #6 (permalink)
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Default Re: Off the street test of the new Epson DTG

Hold on did you say 383 per liter for white ink? Almost twice the present cost. Another Epson flop. Epson will be sitting which a large number of printers in their warehouse.

My Neoflex grows more beautiful every day. The mega corporations are just so out of touch with small business. Didn't they do any market research? I also noticed in the setup videos the waste bottle is huge. You will just keep pouring money down the drain. The ink is incredibly expensive to begin with. Epson is being greedy and foolish.

Last edited by ksergentakis; January 17th, 2014 at 07:19 AM..
 
Old January 17th, 2014 Jan 17, 2014 8:51:29 AM -   #7 (permalink)
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Default Re: Off the street test of the new Epson DTG

I would like to point out that, every town and location might have certain business characteristics.
We live in a super cheap town that "refuses" to have to pay for anything, and they will leave you over .02 cents to the next guy regardless of quality or service. No loyalty ever, also everyone here is a graphic designer, "internet copy artists" or "Fine Art" artists.
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Old January 17th, 2014 Jan 17, 2014 8:54:13 AM -   #8 (permalink)
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Default Re: Off the street test of the new Epson DTG

We turn down more jobs than we take in. In my experience you get what you pay for and we tell potential clients that all day long. This is a service business and a company without resources won't be around long.
 
Old January 17th, 2014 Jan 17, 2014 8:59:33 AM -   #9 (permalink)
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Default Re: Off the street test of the new Epson DTG

If someone wants a better price, I offer them a longer turn-around.

Basically, with DTG, it's important for us to constantly flow ink through the nozzles. Our busy days are insanity, but our slow days can be pretty slow. If someone is willing to wait 3 weeks to save $2 a shirt, I'm happy to take the job and back burner it until we have a slow period.
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Old January 17th, 2014 Jan 17, 2014 9:07:58 AM -   #10 (permalink)
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Default Re: Off the street test of the new Epson DTG

Very good point except I have found most of the time they call back after a day and tell you their schedule has changed and they need it now. I run nozzle checks daily not into giving it away bad for the industry and my company.

There is so little profit to begin with in DTG to begin with these crazy companies doing work at cost.

Even charging 25 dollars for a white shirt considering almost every file has issues is already a bargain. Maybe this year we will raise our minimum on shirts to at least 6 otherwise you hurt your company taking in work.
 
Old January 17th, 2014 Jan 17, 2014 9:19:58 AM -   #11 (permalink)
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Default Re: Off the street test of the new Epson DTG

Quote:
Originally Posted by ksergentakis
Very good point except I have found most of the time they call back after a day and tell you their schedule has changed and they need it now. I run nozzle checks daily not into giving it away bad for the industry and my company.
Our quoting software always includes (automatically) the upcharges for rushing a job, as well as the deadline for payment/artwork on it. We do not take phone orders or any verbal changes for discounted jobs (also mentioned on the quote sheet).

Quote:
There is so little profit to begin with in DTG to begin with these crazy companies doing work at cost.
Sounds like you're in a rough market. I have 10 competitors within a 10 minute drive and we all have more than enough work.


Quote:
Even charging 25 dollars for a white shirt considering almost every file has issues is already a bargain. Maybe this year we will raise our minimum on shirts to at least 6 otherwise you hurt your company taking in work.
We don't do artwork for free. I even wrote a simple "file validator" in PHP that customers use to upload artwork to us. When they upload the file, our PHP checks the pixel size and then says "This image can be printed at a maximum of A"xB", is this acceptable?"

If they send complicated artwork (EPS, for example), I almost never have art problems. If there's an art problem, we respond to the email submission with "This file has been rejected due to not meeting our standards. (link to standards). For artwork assistance, please contact sales for a artwork price estimate."

I reject jobs that I don't make money on. I accept discounted jobs when I *can* make money on it, or when it can help me (keep the ink flow, keep the employees working).

In all things, you make 80% of your profits on 20% of your jobs. This is standard for all of human history, too.
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Old January 18th, 2014 Jan 18, 2014 8:41:39 AM -   #12 (permalink)
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Default Re: Off the street test of the new Epson DTG

I brought "Off the street" art to the show yesterday. The artwork was nice, so it isn't exactly what you were asking for, but it wasn't "optimized" for DTG.

Happy with the results.
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Old January 18th, 2014 Jan 18, 2014 8:53:50 AM -   #13 (permalink)
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Default Re: Off the street test of the new Epson DTG

Quote:
Originally Posted by allamerican
Not by the end users yet but all 6 Dealers had.
Best way to find out is go to shows. ISS show Long Beach CA. All resellers will be there. Jan 17-19th.
Make sure bring your own art.
Ask to all dealers print sample for you.
Watch carefully while we print your samples.
1. Check How close to your art work.
2. Final print out quality.
3. Softness.
4. Request Same size(you have to ask dimension exam: 12"x 14")
Check Time after click Que not when Printhead starting to move. You call "GO".
Some dealers Demo printers will wait 20-30seconds before start. Some will start right away. Find out yourself. Fun.
*Check ink consumption. There will be big difference. Especially White ink. $383/liter.* All colors.
Lots of beginners do not understand how critical of ink expenses are on DTG business.
5. Total Printing time After Click Que.
6. Negotiate. which is our favorite part. lol. Right?
All dealers have to follow MSRP. NSRP(?) Period.
Cheers! Beers are on me always.

Congrats on the rip for the new Epson!! I heard from a lot of people at the show that the shirts coming off AA's Epson rip combo were the best to be seen there! the pics and vid's I seen looked awesome!! nice job guys! don't work to hard they were also saying with the rip there is a 30% savings with ink cost due to how it works, is that true? if so huge sales advantage there!
 
Old January 18th, 2014 Jan 18, 2014 9:14:09 AM -   #14 (permalink)
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Default Re: Off the street test of the new Epson DTG

The printer itself looks great but I'm still wondering why Epson didn't include a better rip with it. AAs rip looks wonderful on Epson just like on Neoflex which seems like a better deal. I went to the show thinking of buying Epson and left with a Neoflex and very happy with my decision.
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Old January 18th, 2014 Jan 18, 2014 9:43:26 AM -   #15 (permalink)
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Default Re: Off the street test of the new Epson DTG

Well Epson has tendency to do this - look at the wide format printer market you will always have "recommended RIPS" section.
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