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[DTG Brand] DTG Viper 2 won't power on after print head change

 
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Old February 20th, 2019 Feb 20, 2019 10:18:19 AM -   #1 (permalink)
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Default DTG Viper 2 won't power on after print head change

Hi guys, first time poster. We have a ColDesi Viper 2 DTG we bought second-hand, meaning we didn't get a warranty or support package with it. We just replaced the Epson print head, capping station and large damper unit, following the instructions we found via Youtube vids from Coleman and/or GarmentprinterInk.com to a T. We were also careful to avoid any potential electrostatic discharge issues by grounding ourselves and the machine properly during servicing.

After we finished getting everything reinstalled and double checking our work, we attempted to power on the machine via the Power button on the control panel. The unit gives the startup beeps, briefly flashes the Epson logo, then immediately powers off and gives the power off beeps. The aux LCD screen states "Power is Off 00", then "Startup 000032 04", "Ready", and then immediately goes back to "Power is Off 00". We're at a loss as to what could be the problem, as again we followed all repair procedures and double checked all connections, including ensuring the print head cable was installed correctly.

Any thoughts?
 






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