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[DTG Brand] DTG Viper 00010000

 
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Old March 28th, 2018 Mar 28, 2018 7:00:46 PM -   #1 (permalink)
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Default DTG Viper 00010000

Hi,

I just recently got a second hand viper and just been refurbished today and started getting this error after turning on the printer

Service Required 00010000

It is a PF Error has anyone had this error before and how did you fix it?

video here
https://www.dropbox.com/s/3qjpob5b0v...10000.MOV?dl=0

Thanks
Brad
 
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Old November 5th, 2019 Nov 5, 2019 2:31:07 AM -   #2 (permalink)
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Default Re: DTG Viper 00010000

I have the same problem, did you solve it?
thanks marco
 
Old 4 Weeks Ago Nov 8, 2019 1:21:34 PM -   #3 (permalink)
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Default Re: DTG Viper 00010000

Quote:
Originally Posted by MIGOLANDIA
I have the same problem, did you solve it?
thanks marco
Marco, this error is related to the PF Motor Encoder. If you look on the side of the printer, there should be an encoder wheel. Check to make sure it's clean, has no obstructions and all connections are made.

If you purchased your Viper from ColDesi, you can put in a support ticket by either calling or sending an email to [email protected].
 






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