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[DTG Brand] DTG M2 issue- won't load, won't print

 
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Old October 14th, 2015 Oct 14, 2015 8:59:41 PM -   #1 (permalink)
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Default DTG M2 issue- won't load, won't print

Bought a used DTG M2, and it worked fine except for some clogged nozzles. We did a line flush, ink charges and nozzle test and somehow in the process we no longer can load the platen (get E071 error) or print.
I've seen some posts that if we push platen back to back of printer and green light comes on that all is well, but green light doesn't come on.
Have tried manual, and various threads but not one has yet to work.
We don't have a service contract because we work days and print late at night or early mornings, so any help is appreciated. Right now we are dead in the water.
 






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