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[DTG Kiosk II] New everything... still won't print!

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Old July 26th, 2008 Jul 26, 2008 8:37:00 AM -   #16 (permalink)
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Default Re: New everything... still won't print!

Originally Posted by sayanything
We've installed new software, supposedly it was required to work with the new white ink. We still are not showing any improvements. Here's what I've noticed when filling the ink. The black ink damper is full, all of the other dampers are about 50%... the black is the only one printing well during a nozzle check. With all valves open and the ink fill button is pressed, there is no change in the dampers. When I close all of the valves, but open one (say yellow) to fill, press the ink fill button, the yellow stays at 50%, but all of the closed ink dampers empty completely. If I then close the yellow, and open Light Magenta, and keep all the others closed, the Light Magenta immediately fills up to 50% when I open the valve, but will not fill up when I press the ink fill button. It stays at 50% and all the other inks, including yellow, empty out of the dampers. So whichever valve is open, no ink will fill. Whichever valves are closed, all dampers empty during an ink fill, but return to 50% full when the valve is reopened. Any Suggestions?
One thing you may check...if you installed your dampers, did you make sure that the little "O"(where the line enters the damper) rings were properly possitioned? I'm thinking that you might be "sucking air", which may account for the half filled dampers. this may be introducing foam into the print head and making it so it will not fire. Just an idea
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Old July 26th, 2008 Jul 26, 2008 12:24:20 PM -   #17 (permalink)
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Default Re: New everything... still won't print!

Also if you replaced your print head, did you clip off the plastic guides on the front side of the printhead? In other words, in the center you see a plastic thin post that sticks up, On the left and right of this post you will see smaller "L" shaped post which in the Epson world is to guide their 16ml cartridges in. You are supposed to clip the smaller "L" shaped post off of the print head, as these will push the damper up and may cause air to be drawn into the print head causing the ink starvation issue you are getting. There are 6 of these "L" shaped post, 3 to the right of the longer center post which is not an "L" shaped but flat, and there are 3 to the left. Just trim off the "L" shaped post and not the center.

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