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[DTG Brand] DTG M2 Printing Issues

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Old October 11th, 2012 Oct 11, 2012 12:50:36 PM -   #1 (permalink)
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Thumbs down DTG M2 Printing Issues

We have purcheased a DTG M2 this Aug and trying to find out if anyone else is having issues with this machine. It is dropping ink in random places on the shirt causes the shirt to get trashed or used as a rag.
 
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Old October 11th, 2012 Oct 11, 2012 1:22:51 PM -   #2 (permalink)
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Default Re: DTG M2 Printing Issues

Where are you writing from?
 
Old October 11th, 2012 Oct 11, 2012 1:47:50 PM -   #3 (permalink)
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Default Re: DTG M2 Printing Issues

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Old October 11th, 2012 Oct 11, 2012 1:49:31 PM -   #4 (permalink)
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Default Re: DTG M2 Printing Issues

What does your distributor say?
 
Old October 11th, 2012 Oct 11, 2012 2:17:37 PM -   #5 (permalink)
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Default Re: DTG M2 Printing Issues

Currently they have sent me new dampers and a new pump but that has not fixed the issue. I'm currently waiting to see what the next step is.
 
Old October 11th, 2012 Oct 11, 2012 3:21:06 PM -   #6 (permalink)
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Default Re: DTG M2 Printing Issues

How many times a day are you running the machine? Are you doing head cleanings or have the WIMS on at all?
 
Old October 12th, 2012 Oct 12, 2012 4:43:23 AM -   #7 (permalink)
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Default Re: DTG M2 Printing Issues

Running the machine all day as I have a large order to fill, YES cleaning the head everyday and between runs trying to keep ink from dropping onto the sheets, change the WIMS filter last week and it is always on. Company never send you could turn it off. (WOW)
 
Old October 12th, 2012 Oct 12, 2012 7:04:27 AM -   #8 (permalink)
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Default Re: DTG M2 Printing Issues

If the machine is dripping coloured ink only, ask your machine supplier about changing the the air pressure supply to your bottles, this could be forcing too much ink towards the head, hence the head leaking.

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Old October 12th, 2012 Oct 12, 2012 10:31:26 AM -   #9 (permalink)
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Default Re: DTG M2 Printing Issues

I would suggest making sure that the wiper blade, spit tank cover, capping station and edges of the print head are clean. If the droplets are large (3-4 mm or bigger) then the droplets may be coming from the head itself. If they are smaller (pinhead size) then they are likely caused from buildup on one or more of the previously mentioned components. Large droplets would result in what I call "weeping" - which would generally happen across the entire color channel (all of the 180 nozzles for the head).

Can you post some pictures of the capping assembly, wiper blade, spit tank cover and edges of the print head? Maybe we can determine something from the pics.

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Old October 12th, 2012 Oct 12, 2012 12:30:53 PM -   #10 (permalink)
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Default Re: DTG M2 Printing Issues

Yeah I want to see some pictures. I really curious to see what is going on with this machine
 
Old October 13th, 2012 Oct 13, 2012 2:52:52 PM -   #11 (permalink)
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Default Re: DTG M2 Printing Issues

Hi Jay, cayou post a pic of the ink drop on the garment?
 
Old October 17th, 2012 Oct 17, 2012 5:41:48 AM -   #12 (permalink)
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Default Re: DTG M2 Printing Issues

Military duty has had me away. We think the problem is solved, changed the print head and did 130 + shirts no ink drops.
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Old October 17th, 2012 Oct 17, 2012 7:10:57 AM -   #13 (permalink)
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Default Re: DTG M2 Printing Issues

Thanks for the update Jay. And thanks for your service!
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Old October 17th, 2012 Oct 17, 2012 4:17:55 PM -   #14 (permalink)
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Default Re: DTG M2 Printing Issues

Just when I was getting orders complete, running a nozzel check and can't get red to print, I have run a cleaning normal and long then an nozzel check (three or four times) and still no red. It may be a clogged head but i wasn't shown what to do for a clogged head. I have a run a red print on one of the many shirts the have drops of ink on them and no red.
 
Old October 18th, 2012 Oct 18, 2012 2:34:00 PM -   #15 (permalink)
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Thumbs down Re: DTG M2 Printing Issues

, I'm about done with this machine. maybe I received a lemon (looking into lemon law). Turned on machiine for first time today ran a cleaning then nozzle check, check came out good and printed 2 shirts no problem, same design second run of 2 shirts and get ink drops on both of them, run to more shirts and no ink drops. I have pictures but not sure how to upload.
 






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