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[DTG Brand] 00030009 error on DTG Viper

 
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Old April 14th, 2011 Apr 14, 2011 5:01:16 AM -   #1 (permalink)
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Default 00030009 error on DTG Viper

Here i'm again with my errors

00030009 error with my DTG viper...

it repeats every time i open my viper.

it starts to print and then stops in the middle of the t-shirt and does nothing...

i searched forum and could not find any solution or meaning for this error.

Does anyone know what do i have to do with this?

i have got another mainboard do i have to change it or not? would it be the fix?
 
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Old April 11th, 2012 Apr 11, 2012 10:23:11 AM -   #2 (permalink)
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Default Re: 00030009 error on DTG Viper

does the head stay put in the middle of the printer?
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Old April 13th, 2012 Apr 13, 2012 6:13:51 AM -   #3 (permalink)
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Default Re: 00030009 error on DTG Viper

Hi Mustafa,

3000 Errors are generally motherboard errors.
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Old August 21st, 2013 Aug 21, 2013 8:45:46 AM -   #4 (permalink)
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Default Re: 00030009 error on DTG Viper

I have the same error what to do?
 
Old August 21st, 2013 Aug 21, 2013 10:10:22 AM -   #5 (permalink)
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Default Re: 00030009 error on DTG Viper

The two options are reinstalling the firmware on the mainboard or replacing the mainboard.

Your dealer/distributor should be able to help you on this.

Hope this helps.
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Old August 21st, 2013 Aug 21, 2013 10:38:04 AM -   #6 (permalink)
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Default Re: 00030009 error on DTG Viper

Do you get any other error messages/codes on the control panel?
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Old August 22nd, 2013 Aug 22, 2013 4:26:08 AM -   #7 (permalink)
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Default Re: 00030009 error on DTG Viper

one by one what i've done for this error is:

* Changed the CR Timing Belt

* Changed CR Encoder Sensor and its ffc cable

* Changed the Encoder strip.

Now my dtg viper works fine for me. I did nothing with mainboard.
 
Old November 9th, 2016 Nov 9, 2016 12:54:23 AM -   #8 (permalink)
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Default Re: 00030009 error on DTG Viper

hello guys, my dtg VIPER wont detected the ink chip cartridges after changed the new mainboard. trying to installed the new firmwire ver.B02198. afterward the machine just appear "PLEASE WAIT" for few minutes n then "POWER OFF" can anyone here share the right firmwire version for the DTG VIPER please...
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