My DTG Buying Experience (its a long one) - T-Shirt Forums
 

Hi, Unregistered. | Today's Posts

T-Shirt Forums
User Name
Password

Register Today For Free!

Forgot Your Password?





Site Navigation








+   T-Shirt Forums > T-Shirt Industry Information > Direct to Garment (DTG) Inkjet Printing


DTG Category Sponsor

Discuss the various aspects of direct to garment printing. DTG printers include Brother, T-Jet, Flexi-Jet, DTG Kiosk, Kornit, Mimaki, Tex-Jet and others! Discuss and learn about this up and coming printing technology.



My DTG Buying Experience (its a long one)

Like Tree7Likes
  • 4 Post By Trophy Factory
  • 1 Post By TABOB
  • 2 Post By Trophy Factory

 
Share This Thread Thread Tools
Old August 8th, 2018 Aug 8, 2018 10:08:39 PM -   #1 (permalink)
Forum Member
T-Shirt Member

Trophy Factory's Avatar
 
You can call me: Steve
Member Since: Aug 2015
Location: Las Vegas
Posts: 18
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thanks: 1
Thanked 1 Time in 1 Post


Default My DTG Buying Experience (its a long one)

Here is an account of my experience in purchasing a DTG for my Retail Business. I have been studying DTG for over 4 years but never puller the trigger until now. In reading numerous threads on this site and others, this is a question that gets asked a lot, so I thought I would share my experience in the hopes that it will benefit someone looking to take the DTG plunge.


First a little about my situation. I have a Brick and Mortar Retail store in Las Vegas. I am already doing shirts, with a Roland Versacamm for Full Color and 1 color vinyl and a SG800 Virtuoso Printer to do Sublimation, so I am familiar with the Industry. I was looking to supplement my T-Shirt business by adding DTG, because I lose business when customers “feel” the Vinyl print or realize they can’t have the “feel” of sublimation on black or dark shirts. I needed something to keep them from going elsewhere…and that is where DTG fits for me. Most of my Customers order less than 3 dozen shirts, but if they want more and it’s a simple design, then I am connected with a Screen Printer that charges me “contract” pricing. So enough about me, lets get to the search. Keep in mind everything you read is my opinion based on my experience (your results may vary).


First let me say that I had absolutely no interest in a “re-purposed” printer. I wear too many hats at my store to add “DTG Repairman” to the long list. I wanted a brand name printer from a reputable distributor. So, I contacted 7 suppliers in late June to early July to get info and send them some artwork for them to print me a sample (12” x 14” on a black shirt). I wanted to get everything together by August 1st, because I planned on making my purchase at the Long Beach NBM Show. Here is the list of the Distributors (in no particular order) and the result I received from each.


Distributors for the EPSON F2100
EQUIPMENT ZONE
They were the only ones to not only send me my print on a black T, but also their own print on a white T. The Rep was very helpful and got me all of the info I asked for. They used Garment Creator to do my print and the cost estimate was $3.65 and took 3:45 to print.


DTG MART
They got me my sample very quickly and were in constant contact with me about the shirt. After talking with them about the print, they sent me another shirt that was printed in High Resolution mode so I could see the difference. They used Kothari and the estimate was $2.07 and took 2:45 to print. The hi res print was $2.39 and 4:15 and the print was a little brighter.


MELCO
I contacted them through their website and an email and no one ever contacted me back. Also, they were not at the NBM Show for me to ask questions. I would not recommend them based on my experience.



IT SUPPLIES
Same as Melco, no one got back to me. However, they were at the NBM Show and I went to a class they sponsored. They were nice and knowledgeable, but I couldn’t get past the no call back. You might get a different result, but I was disappointed.


Distributors for Other Printers
OMNIPRINT – FREEJET 330TX+
They sent me a print on a cotton shirt and a polyester shirt. After 2 wash tests the cotton shirt was breaking up and after 5 washes looked terrible. When I contacted them about it they said they would send me another shirt. I got it in, washed it twice and had the same bad results. When I showed it to them at the Trade Show, they tried to take it from me so I wouldn’t show it to the other Dealers. However, the poly shirt was very nice and has washed up very well. But unless you’re just going to print on poly only, then I wouldn’t trust this printer. Plus, (no pun intended) it is $6000 more than the F2100 and it is way slower. Cotton print cost $2.29 at 3:47, Poly cost $4.95 at 6:21. To me…not worth it.


HIRSCH SOLUTIONS – BROTHER GTX
Contacted them and went through the preliminary process. Sent them my file to have a sample printed and never heard from them. Tried calling to get an update and never got a return call. Visited them at the NBM Show and was not impressed with their Customer Service. The feeling I got from them, was that their new printer is so “fast” that nothing else matters. Which to me is their way of diverting the focus from their high cost in white ink waste. #Not4me


KATANA
Even though this seemed more like a DIY DTG, I read good things so I thought I would contact them. I did a request on their website, didn’t get a response, called them and didn’t get a response, so I gave up. Two weeks after the initial contact, Justin called me while “traveling” and said that he just got the contact info. I told him it was two weeks old, but he didn’t seem to think that was a big deal. I went over with him my situation and asked if they would be at the NBM Show, he said they don’t do Trade Shows but he had customers in Vegas with their printer and he would contact them when he got off the road and set-up a time for me to visit them. That was almost 4 weeks ago and I haven’t heard from him. I guess it’s a long road.



So, after all of my research, samples, discussions and reading a whole lot of threads, I decided on the Epson F2100. But now, which Distributor? I narrowed that down to Equipment Zone and DTG Mart prior to going to the NBM Show. I visited them both and spent quite a bit of time with each one over the course of 2 days. While I felt that either one was going to be a good choice, my deciding factor boiled down to picking a Distributor that was a “one stop shop”. I had done just as much research on the Pre-Treat Machines (don’t want to go into detail here) and definitely wanted the Pearl PTM. I also already own a Hotronix, so I wanted my Hover Press to be a Hotronix as well so I could use the same platens. Finally, I did a lot of research into the RIP (don’t want to go into detail here) and was set on the C-Breeze. The only Distributor that carried them all was…DTG Mart. I had a very good experience with both and depending on your situation you may choose differently. But DTG Mart was the choice for me and now I’m looking forward to my Training on the 18th.



I know this was very long, but hopefully it had some helpful information that can be used by someone in a similar situation. After my Training, I may do an update…depending on how this is received. Thanks to a lot of you out there as some of my research was done on these very pages!
 
The Following User Says Thank You to Trophy Factory For This Useful Post:
tshirtsrus (August 10th, 2018)
Sponsored Links
Advertisement
 
Old August 9th, 2018 Aug 9, 2018 5:14:05 AM -   #2 (permalink)
T-Shirt Lover
T-Shirt Ninja

TABOB's Avatar
 
You can call me: Bob
Member Since: Feb 2018
Location: UK
Posts: 880
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Thanks: 0
Thanked 115 Times in 110 Posts


Default Re: My DTG Buying Experience (its a long one)

First of all, the printer itself has nothing to do with the durability of the printed shirt.

If you use the same ink and pretreatment with all of these printers, you will get the same results.

Also the skill and experience of the operator is also very important, as is the T-shirt itself. Not all t-shirts print the same. You can have two 100% cotton t-shirts printed by the same printer, and get different results. Sometimes even the same model t-shirt from different suppliers will give different results.


I had the F2000 for around a year, and I had the opportunity to compare it with a much cheaper Polyprint TexJet, and a really cheap Epson P800 conversion. Using the same inks and pretreatment, all these printers produced the same results.
Recie likes this.
 
Old August 9th, 2018 Aug 9, 2018 9:31:54 PM -   #3 (permalink)
Forum Member
T-Shirt Member
Thread Starter

Trophy Factory's Avatar
 
You can call me: Steve
Member Since: Aug 2015
Location: Las Vegas
Posts: 18
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thanks: 1
Thanked 1 Time in 1 Post


Default Re: My DTG Buying Experience (its a long one)

Quote:
Originally Posted by TABOB
First of all, the printer itself has nothing to do with the durability of the printed shirt.

If you use the same ink and pretreatment with all of these printers, you will get the same results..

Also the skill and experience of the operator is also very important, as is the T-shirt itself. Not all t-shirts print the same. You can have two 100% cotton t-shirts printed by the same printer, and get different results. Sometimes even the same model t-shirt from different suppliers will give different results.


I had the F2000 for around a year, and I had the opportunity to compare it with a much cheaper Polyprint TexJet, and a really cheap Epson P800 conversion. Using the same inks and pretreatment, all these printers produced the same results.

I'm not sure what any of that has to do with my buying experience. However, I've read a lot of your posts and know that you are one that I rarely if ever agree with. You immediately contradict yourself by stating that, "If you use the same ink and pretreatment with all of these printers, you will get the same results." Then say "You can have two 100% cotton t-shirts printed by the same printer, and get different results. Sometimes even the same model t-shirt from different suppliers will give different results." Also, you are not going to use the same ink in an F2100 as a Freejet or a Brother. Your statement that an F2000, a TexJet and P800 would produce the same results is absolutely absurd. It's false information like that, that misleads new DTG printers and that is why I wanted to share my experience.


After the Pre-Treat process, the RIP Software is the next biggest factor in getting quality prints. So, you can have the exact same printer and get a wide variety of results just by changing your RIP. Using C-Breeze or Kothari is going to give completely different results (based on the settings) than using Garment Creator. If you're looking into DTG make sure to read multiple threads so you can see the "users" that are helpful and the one's that are not.
 
 
Old August 10th, 2018 Aug 10, 2018 5:53:58 AM -   #4 (permalink)
T-Shirt Lover
T-Shirt Ninja

TABOB's Avatar
 
You can call me: Bob
Member Since: Feb 2018
Location: UK
Posts: 880
Mentioned: 4 Post(s)
Tagged: 0 Thread(s)
Thanks: 0
Thanked 115 Times in 110 Posts


Default Re: My DTG Buying Experience (its a long one)

Quote:
Originally Posted by Trophy Factory
You immediately contradict yourself by stating that, "If you use the same ink and pretreatment with all of these printers, you will get the same results." Then say "You can have two 100% cotton t-shirts printed by the same printer, and get different results. Sometimes even the same model t-shirt from different suppliers will give different results."
No I don't. The variable in this example is obviously the shirt. Two 100% cotton shirts may be of a different brand, model, color, or even just supplier... all of which can affect the result. Personally, I never had the "different supplier" issue, but there are others in this forum who had.


Quote:
After the Pre-Treat process, the RIP Software is the next biggest factor
We agree then, as I was talking about the printer, the hardware itself, which is obviously the least important factor in regards to print durability. The F2100 is definitely the best DTG printer for a beginner who doesn't know anything about garment printing, and I have said so in other threads. I have nothing against Epson, or the suppliers you mention.

Quote:
Also, you are not going to use the same ink in an F2100 as a Freejet or a Brother.
This forum is full of GTX, F2000, and pretty much every other printer brand owners, using Firebird, Image Armor, and DuPont inks.


Quote:
our statement that an F2000, a TexJet and P800 would produce the same results is absolutely absurd.
I've tried it... Have you?

Last edited by TABOB; August 10th, 2018 at 02:21 PM..
 
Old August 10th, 2018 Aug 10, 2018 12:43:15 PM -   #5 (permalink)
T-Shirt Lover
T-Shirt Aficionado

tshirtsrus's Avatar
 
You can call me: Ruben
Member Since: Jun 2007
Location: So Cal
Posts: 238
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thanks: 23
Thanked 44 Times in 42 Posts


Default Re: My DTG Buying Experience (its a long one)

Hi Steve,

for sure you considered a lot more distributors than my self, but I want to say that my experience and decision is very similar as yours, including Katana, I'm also set with DTG Mart, I'm just not totally ready yet, but's where I'm getting mine, great guys there, they're very responsive.

Thanks for your review, it just assured me that I made the right decision.
 
Old August 10th, 2018 Aug 10, 2018 5:48:48 PM -   #6 (permalink)
T-Shirt Lover
T-Shirt Aficionado

Recie's Avatar
 
You can call me: Recie
Member Since: Jun 2014
Location: Ohio
Posts: 168
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Thanks: 21
Thanked 23 Times in 23 Posts


Default Re: My DTG Buying Experience (its a long one)

Hello all,

I didn't have a bad shopping experience, but what I was looking for was very specific. I didn't want all of the excess maintence and humidity bother. I've owned a FreeJet 330TX for 1 1/2 years and have had no problem with print quality or wash outs when pretreated properly. It is over the top costly, but again I was looking for low maintenance.

I haven't compared the speed of the other printers, but I'm not brick and mortar with a large customer base so that wasn't a factor for me.

If I had to do it all over, I'd probably choose one with a much lower price tag and would have just dealt with the maintenance and humidity control issues. Ohio doesn't have outrageous humidity all year around.

I will say that OmniPrint has excellent customer service.
__________________
recieapparel.com
 






This is a discussion about My DTG Buying Experience (its a long one) that was posted in the Direct to Garment (DTG) Inkjet Printing section of the forums.

Quick Reply
Type Your Message Below:
Do NOT Post Self Promotional URLs, Advertisements, Sales Offers or Requests. It is against our Forum Guidelines.
Options

Register Now

In order to be able to post messages on the T-Shirt Forums, you must first register.


Please enter your desired user name, your email address and other required details in the form below.

Your username must be between 2 and 16 characters and contain only letters and numbers (no special characters like hyphens, *, ', ~, etc)
User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.
Password:
Confirm Password:
Email Address
Please enter a valid email address for yourself.

A confirmation email will be sent to this address, so please make sure it is accurate and that your email software is set to allow emails from our domain: t-shirtforums.com (sometimes the confirmation email gets accidently filtered into Yahoo/AOL/Hotmail/Gmail spam folders)
.

You won't be able to post until your email address has been confirmed. We take your privacy very seriously. Feel free to review our Privacy Policy in a new window.
Email Address:
First Name
It's nice to be able to be on a "first name" basis with the people you talk to in a forum. This is a totally optional field; if you like being on a first name basis, please enter your first name below :)

Log-in


Thread Tools

Posting Rules

Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Trackbacks are On
Pingbacks are On
Refbacks are Off

Similar Threads
Thread Thread Starter Forum Replies Last Post
Looking for in-depth advice from someone with screen-printing, DTG and printer/cutter experience twosocksdesigns General T-Shirt Selling Discussion 0 January 19th, 2017 04:12 PM
DTG brand and ColDesi- my review and experience buying an HM-1 Rocky Coast DTG Brand 60 November 12th, 2016 03:30 AM
[Brother GT-361] UK Brother DTG dealer review BubbleTrouble Brother 0 March 10th, 2016 07:27 AM
What local businesses uses DTG prints vizualbyte Direct to Garment (DTG) Inkjet Printing 5 April 1st, 2015 07:04 AM


All times are GMT -8. The time now is 06:58 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
Copyright 2004-2014 T-ShirtForums.com. All rights reserved.